Autonation Subaru Carlsbad

I had such a great experience at Bob Baker Subaru Dealership. Terrence was my client advisor and took excellent care of me from start to finish. He created a space that was trusting, comfortable, and Dealership. Terrence was my client advisor and took excellent care of me from start to finish. He created a space that was trusting, comfortable, and I could tell he had my best interest in the forefront of his mind the whole time! I would work with Terrence any time again. The customer service was fantastic...11 out of 10! More

Yuri was very friendly, knowledgeable, helpful and personable. He made the whole trade in process of my lease seamless and easy. Thank you very much. Looking forward to the next time. personable. He made the whole trade in process of my lease seamless and easy. Thank you very much. Looking forward to the next time. More

Took my vehicle in to check out a defect in the shifting console, plastic coating peeled off and is sharp and dangerous. Service center told me I'd get a response in a few days but never got a response fro console, plastic coating peeled off and is sharp and dangerous. Service center told me I'd get a response in a few days but never got a response from VW. Had to reach out to the vehicle rep about the issue. More

Best experience ever had,they really care about customer service. Price was good car was in excellent shape clean, sales process was smooth and efficient service. Price was good car was in excellent shape clean, sales process was smooth and efficient More

Although Mr. Carrasco was kind, it took over two hours to get my car serviced, it wasn’t even washed (I requested it to be washed), and I didn’t get the sticker on the windshield to remind me of my next serv get my car serviced, it wasn’t even washed (I requested it to be washed), and I didn’t get the sticker on the windshield to remind me of my next service. I received a copy of the invoice, but I didn’t receive the page where things are marked with green/yellow/red. It was my first time at your dealership, so no sure if you do that, but I’ve gotten one of those from all other places I’ve been to. More

Zack L. Helped us. Always super friendly, professional and most importantly...he’s very knowledgeable because I’m the type of guest that has lots of questions(first Subaru and I love it). I had a 5 min wa and most importantly...he’s very knowledgeable because I’m the type of guest that has lots of questions(first Subaru and I love it). I had a 5 min wait and I was going about my crazy day. More

William is a very professional and kind man. I’m sure he takes care of all his customers with the upmost care. Excellent job at Bob Baker just the best!!!! takes care of all his customers with the upmost care. Excellent job at Bob Baker just the best!!!! More

Zach is super helpful and very good at communicating how and what services are needed for my car. Great employee. Thank you for your service! and what services are needed for my car. Great employee. Thank you for your service! More

I brought my car in for regular service. Eric was great! I asked him about using the all wheel drive and he showed me the button and gave me helpful hints. Will be trying that out in a few days. Service w I asked him about using the all wheel drive and he showed me the button and gave me helpful hints. Will be trying that out in a few days. Service was pretty fast. After a walk to mall for Starbucks, I sat on some great seats outside and away from folks!! Great service as always!!! More

I brought my car in for a recall and decided to get my oil changed at the same tome love you guys. Thank you and I will be back. Thanks again. oil changed at the same tome love you guys. Thank you and I will be back. Thanks again. More