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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

September 28, 2020

The best experience at a any dealership ever. New to Subaru but never leaving. We were in shock at the amazing customer service! Thank you!!! More

by meierc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues
Sep 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru! We look forward to seeing you again!

September 27, 2020

Our first visit to Bob Baker Subaru and if worked out very well. Our appointment time was on track and we had researched the certified used models on line. Test drove and purchased in a 3 hr window. Exce More

by Judithpike8@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein
Sep 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru! We're so happy to hear that we provided you with a smooth purchase experience! See you next time!

September 26, 2020

Shopping at Bob Baker Subaru was a pleasure. The staff was friendly and very attentive. William [our salesman] was very attentive/answered all our questions. They really hustled for our business!! More

by dano143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Toolen Nichols Madrid [salesman, loan officer]
Sep 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting William at Bob Baker Subaru! We look forward to working with you again!

September 26, 2020

Had an amazing experience at Bob Baker Volkswagen Subaru! Hugh was the best! I was in and out within an hour and I love my new car! Thanks for everything! More

by richardeharris87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
Sep 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Hugh at Bob Baker Subaru! See you next time, Richard!

September 25, 2020

3 stars for timeliness of service/lack of communication about delay in service. 4 stars for service performed--hopefully thoroughly. They had the vehicle for 2 hours but didn't get to it until the last More

by thinkeyekan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton (?)
Sep 30, 2020 -

Autonation Subaru Carlsbad responded

I’m sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. Would you consider giving me a call? Thank you, Norman Amabile - Service Manager - 7608045037

September 25, 2020

Really a fantastic experience- couldn’t have been more pleased with the car and price. Jason was great. Very knowledgeable and zero pressure. In and out in about 2.5 hours with trade in done and new car More

by Pinczower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Jason Field
Sep 28, 2020 -

Autonation Subaru Carlsbad responded

This is what we like to hear! We're so happy Jason was able to find you a new car and provide you with a stress-free purchase! We look forward to seeing you at Bob Baker Subaru again!

September 25, 2020

Slow, incomplete, and expensive .....what else would you like to know?! Having to rebook and leave your vehicle again for the same problem that you were told was all done is not good! Visible on my dash and More

by grantlaurence10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Carrasco
Sep 28, 2020 -

Autonation Subaru Carlsbad responded

If you are still having issues with the vehicle please bring it in and have us look at it again. We will be happy to provide you with a loaner car if needed. Sorry and thanks.

September 24, 2020

I had my 2015 Hyundai repaired( Body Work) at Bob Baker Volkswagen/Subaru. Jeremy could have been any nicer and let me use a loaner car. I will highly speak of this Dealer. Raine Anderson More

by raineanderson40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Sep 24, 2020 -

Autonation Subaru Carlsbad responded

Hi Raine, thank you for taking the time to share how your recent service experience went with Jeremy! We appreciate your business and look forward to working with you again!

September 24, 2020

This dealership was so helpful and were able to help me find a new car and most importantly the one I needed everyone in there was nice to me and were very helpful with the questions I had and I came out w More

by manny63452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy and tristen , Robert Simon
Sep 24, 2020 -

Autonation Subaru Carlsbad responded

Congrats on your new car, Manny! Our team at Bob Baker Subaru loved helping you out with your purchase!

September 24, 2020

I had such a great experience because of Tanner, our service advisor. His level of professionalism surpassed my expectations. I felt like he went above and beyond his call of duty. More

by juan.mroman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Sep 25, 2020 -

Autonation Subaru Carlsbad responded

This is a fantastic review, Juan! Thanks from Tanner and the entire team at Bob Baker Subaru!

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