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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,131 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,131 reviews

September 28, 2020

Easy process overall. Annoyed that the vehicle came equipped with a useless alarm that couldn't be removed but I don't blame dealership. Team helped a lot. More

by jackalx619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Kelley Madden
Sep 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru, Jack! Let our team know if you have any further questions!

September 28, 2020

Was greeted immediately on arrival.Covered all the Was greeted immediately on arrival. Covered all the service items with advisor Was given a timeframe for completion and I walked over to Starbucks More

by mpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Sep 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer.

September 28, 2020

The service was completed in a timely manner and Julian is very nice. However, when I went to pick up my vehicle because the service team said it was ready, I had to wait around for about 30 minutes to get More

by hannahdrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Sep 30, 2020 -

Autonation Subaru Carlsbad responded

We appreciate your patience, Hannah, and hope to deliver a 5-star service visit next time. Have a good rest of your day!

September 28, 2020

They did a great job and did not waste my time. A car was waiting for me when I had to bring mine in for warranty service. More

by jeff@sierrawg.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Sep 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer, Jeff!

September 28, 2020

Great experience with Bob Baker's collision center. Excellent work and I am very picky. The team at the body shop were very helpful and the car was ready as they scheduled. Great team and service More

by randysmitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann and her partner in the body shop
Sep 29, 2020 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5-star experience, Randy! We look forward to your next visit at Bob Baker Subaru!

September 28, 2020

It seems that every time I go for service, something happens that makes the experience less than it should be. I have had better service with other cars I’ve owned through other dealerships. More

by davidgreiley@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad brookings
September 28, 2020

Josh Perry did a great job on a very busy day. The car was clean and gassed as expected. Josh is very knowledgeable about the cars and has a lot of patience when dealing with seniors. Well done all arou More

by waltfreithaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shoever the finance guy was, his name eludes me, also quite professional., Robert Simon, Joshua Perry
Sep 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru, Walt! Josh and our team appreciate your business! See you next time!

September 28, 2020

The best experience at a any dealership ever. New to Subaru but never leaving. We were in shock at the amazing customer service! Thank you!!! More

by meierc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues
Sep 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru! We look forward to seeing you again!

September 27, 2020

Our first visit to Bob Baker Subaru and if worked out very well. Our appointment time was on track and we had researched the certified used models on line. Test drove and purchased in a 3 hr window. Exce More

by Judithpike8@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein
Sep 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru! We're so happy to hear that we provided you with a smooth purchase experience! See you next time!

September 26, 2020

Shopping at Bob Baker Subaru was a pleasure. The staff was friendly and very attentive. William [our salesman] was very attentive/answered all our questions. They really hustled for our business!! More

by dano143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Toolen Nichols Madrid [salesman, loan officer]
Sep 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting William at Bob Baker Subaru! We look forward to working with you again!

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