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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

September 17, 2020

Simple and straightforward transaction. Price was commensurate with other offers in other states. Location was clean. Parking lot is small. Sales was not pushy and was patient. More

by justinnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Christy Vogel
Sep 18, 2020 -

Autonation Subaru Carlsbad responded

We really appreciate you taking the time to leave Bob Baker Subaru this awesome review, thank you! See you next time, Justin!

September 17, 2020

Erik in the service dep was fantastic! The finance manager I finalized my lease paperwork with was not pleasant to deal with, was extremely rude and I would not work with him again. More

by ESPETTEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik in service is great
Sep 18, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to provide your honest feedback. While we're happy Erik provided excellent customer service, we'd like to discuss your finance experience. Please reach out at your earliest convenience. Thanks, Don Elliott - Customer Service Relations Manager - (760) -804-5038

September 17, 2020

Amazing service from start to finish. From the initial email I received from Janette, to signing papers and George who helped me pair my phone and guided me through some key features of my car, I could no More

by Rsemanisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janette Cruz, Armando Rodrigues
Sep 18, 2020 -

Autonation Subaru Carlsbad responded

This is what we love to hear! We're so happy that Janette and George provided you excellent customer service during your purchase! We look forward to seeing you at Bob Baker Subaru next time!

September 16, 2020

Excellent services behalf of the team, friendly people great knowledge and make me understand the process. In general the best dealership in San Diego, CA. More

by Carlos Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
September 16, 2020

My experience was great, emailed Ryan and for quote fairly quickly. I was scheduled an app to meet right away. Came to the dealership got set up w Robert Maples, who was really awesome! Hope he gets pr More

by rventuranza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon
September 16, 2020

Always prompt, honest, & helpful. The free car wash is a nice bonus! Never feel pressured to purchase anything unnecessary. Stayed true to all warranty promises. More

by mir1337
Recommend Dealer
Yes
Employees Worked With
Julian Perez
September 16, 2020

Customer service was average. Had three different issue with my purchase. Requested to see two vehicles, only one was available. Requested the all electric car be fully charged prior to visit. It was not More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Mirreghabie, Armando Rodrigues
September 16, 2020

Colton in service is an excellent service writer. He communicated with me often about my service. the service department found what the issue was and repaired it quickly. More

by amchambers143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
September 16, 2020

I am very pleased with the used Subaru I was able to find at Bob Baker. 15 minutes to find it, 3 hours to pay cash! More

by carolriggs0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues
September 16, 2020

The people were friendly. The only issue I have is that they messed up my service making me have to go back and question the quality of the service. More

by jcheungsquared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanner Knapp
Sep 17, 2020 -

Autonation Subaru Carlsbad responded

Sorry about that if your still having issues please reach out to us to correct any issues thanks.

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