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Autonation Subaru Carlsbad
Carlsbad, CA
5,131 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,131 reviews
September 17, 2020
We bought the 2020 Outback Touring XT at Bob Baker Dealership, Carlsbad. Jill was quck to respond, having signed up for Costco Auto Program; good discount. Austin's sales presentation was clear, rel Dealership, Carlsbad. Jill was quck to respond, having signed up for Costco Auto Program; good discount. Austin's sales presentation was clear, relaxed, answered/obtained answers to all our questions. No sense of hurry or pushing. Post buy, he also was quick to respond to my text next day with question. I plan to return in less than 2 weeks for a scheduled car tutorial with him for those things online videos didn't seem to answer or cover; he did give me good instruction set upfront before leaving lot. It's just a lot to take in with so much computerization! Luis in finance took care of us without rushing when the sale went past their closing time, and also answered all our questions we had 3 days later when we returned. Ronnie in parts was polite, took time with us, as we ordered several items. He came out so we could see how scratch guards looked on our car doors before purchasing. Strong face to face customer service by all. Pleasant experience. One draw back is that when they're busy, voice messages left by customers go unattended for longer than should. We were, however, promptly seen on 3rd day post-sale visit when we stopped by after no response call received with multiple messages left at service and finance offices where our calls were directed to. More
by carolynbblessed
Verified CustomerEmployees Worked With
Jill, Austin, Luis, Ronnie, Armando Rodrigues
September 17, 2020
Wonderful staff! Just got my 2015 Touareg paint sealed (Armour All product) and my baby came back like a new car! Even the inside looked spectacular and I thought I purchased only a paint protector (exter (Armour All product) and my baby came back like a new car! Even the inside looked spectacular and I thought I purchased only a paint protector (exterior). I feel a lot better about my kayak/surf ski dropping salt water on it. Now, when I get home, a quick rinse keeps it looking new! More
by dburns7
Employees Worked With
Joey Montoya, Christy Vogel, Norman Amabile, Bobby Reynolds
September 17, 2020
Great experience with working with Zach, some of the best customer experience i have ever had. First time here but I’ll be back. I appreciate how he explained over all the details thoroughly and clear. Great customer experience i have ever had. First time here but I’ll be back. I appreciate how he explained over all the details thoroughly and clear. Great job. More
by anthonysnetworks
Employees Worked With
Zach Lenfesty
September 17, 2020
This dealership was great to work with! They are super knowledgable and truly want what is best for you. I will always come back here for the great customer service! knowledgable and truly want what is best for you. I will always come back here for the great customer service! More
by Katherine Madsen
Employees Worked With
Robert Simon, Jason Field
September 17, 2020
Both the sales & service dept are fabulous to work with. Plan to continue with them for the long term! Professional & easy. To deal with. I feel they have my interest in mind when they work with me Plan to continue with them for the long term! Professional & easy. To deal with. I feel they have my interest in mind when they work with me More
by Sher
Employees Worked With
Zach Lenfesty, Dustin Thompson
September 17, 2020
Very happy with timely service and the good performance of my Crosstrek. I would pick Subaru service department over Porsche or BMW service departments. Thanks of my Crosstrek. I would pick Subaru service department over Porsche or BMW service departments. Thanks More
by retroharvard
Employees Worked With
William Carrasco, Julian Perez
September 17, 2020
This dealership's service department is very good. The staff is courteous and knowledgeable and quality of the work is consistently excellent. I will continue to take my Subaru there for maintenance. staff is courteous and knowledgeable and quality of the work is consistently excellent. I will continue to take my Subaru there for maintenance. More
by bmenter10
Employees Worked With
Julian Perez, JP Phillips
September 17, 2020
Simple and straightforward transaction. Price was commensurate with other offers in other states. Location was clean. Parking lot is small. Sales was not pushy and was patient. commensurate with other offers in other states. Location was clean. Parking lot is small. Sales was not pushy and was patient. More
by justinnn
Employees Worked With
Armando Rodrigues, Christy Vogel
September 17, 2020
Erik in the service dep was fantastic! The finance manager I finalized my lease paperwork with was not pleasant to deal with, was extremely rude and I would not work with him again. manager I finalized my lease paperwork with was not pleasant to deal with, was extremely rude and I would not work with him again. More
by ESPETTEWAY
Employees Worked With
Erik in service is great
September 17, 2020
Amazing service from start to finish. From the initial email I received from Janette, to signing papers and George who helped me pair my phone and guided me through some key features of my car, I could no email I received from Janette, to signing papers and George who helped me pair my phone and guided me through some key features of my car, I could not have asked for a better car buying experience! No haggle, no hassle and went beyond my expectations. More
by Rsemanisin
