
Autonation Subaru Carlsbad
Carlsbad, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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All employees super friendly and knowledgeable. Felt very comfortable with entire purchase; no high pressure sales. Both staff members I worked with were great and answered all questions to my satisfact very comfortable with entire purchase; no high pressure sales. Both staff members I worked with were great and answered all questions to my satisfaction. Would definitely recommend this dealership. More
Great service. Informative, accomidating, & very clean. Thank you so much for helping me with my car & helping me navigate how to best address the necessary service. Would definitely recommend your service Thank you so much for helping me with my car & helping me navigate how to best address the necessary service. Would definitely recommend your service to others! More
I had a great experience and everyone is always so nice and professional! Tanner was my service rep. And he explained everything to me and checked everything thT I mentioned to him! I drive 45 minutes to and professional! Tanner was my service rep. And he explained everything to me and checked everything thT I mentioned to him! I drive 45 minutes to bring my car to this Dealership as they have been awesome. W More
Inept I went in for a recall and a safety inspection. When I asked for the safety inspection report I was told there wasn't one. I replied, "So, I'm supp I went in for a recall and a safety inspection. When I asked for the safety inspection report I was told there wasn't one. I replied, "So, I'm supposed to assume that everything is okay?" After Chad got assistance from a colleague I received my report. There were a few things that needed immediate attention At no time did Chad try to schedule or offer to take care of my needs. He handed me the report and walked away which felt very dismissive. Additionally, I had a coupon for a car wash which didn't get done either. There were more problems such as writing to the service advisor regarding this matter and him never getting back to me. Finally, I took my car to a mechanic and he found nothing which needed attention on the Bob Baker safety report list. I would highly recommend going elsewhere as this service department did not make me feel respected and/or did not want my business. More
Excellent All Around Service Terrence went above and beyond to make sure that my experience was excellent: he gave me undivided attention, was thoughtful and personal. Could not Terrence went above and beyond to make sure that my experience was excellent: he gave me undivided attention, was thoughtful and personal. Could not ask for more. He picked me up at the BMW dealership, drove me to Subaru and found the exact SUV I wanted. He went above and beyond in all ways More
George Mang is a most excellent human & all car salespeople would rule if they had his vibe. All cars would rule if they were Subarus. Problems solved. salespeople would rule if they had his vibe. All cars would rule if they were Subarus. Problems solved. More
I always experience the best customer service here. This time Erik helped me out and he was very knowledgeable and personable! He even gave me a quote for my next service (3 year service) so I would know w time Erik helped me out and he was very knowledgeable and personable! He even gave me a quote for my next service (3 year service) so I would know what to expect next time I scheduled my service. More
A fun experience with Billy! I enjoyed my visits and eventual purchase with salesman William "Billy" Toolen. He listened to what I had to say, guided me in the correct direction, I enjoyed my visits and eventual purchase with salesman William "Billy" Toolen. He listened to what I had to say, guided me in the correct direction, was informative, and gave no pressure! I'm happy with the choice I made and have no regrets. The Outback is a great car and the sales experience was fun and relaxed. More
I walked into this dealership in Carlsbad alittle over a year ago and have been very happy with them since. The salesman that sold me my car was pleasant,knew his products and made the whole experience easy year ago and have been very happy with them since. The salesman that sold me my car was pleasant,knew his products and made the whole experience easy. Since then I go in for maintenance and the service department is pleasant and accommodating. Great to work with them all! More
Got there at 7:30 with appointment waited for maybe 15 mins before I was entertained. Do not know what is the std procedure, go to the booth, or wait? But since I have an appt I was assuming somebody will mins before I was entertained. Do not know what is the std procedure, go to the booth, or wait? But since I have an appt I was assuming somebody will be there to greet people as soon as they come in. The are 2 cars ahead of me that are also waiting. More