Autonation Subaru Carlsbad

Honest and fair. I brought my 2017 Subaru Outback in for 36,000 mile maintenance. When I learned that my service plan had expired, Brendan took it upon himself to arrange for a discounted service charge thi 36,000 mile maintenance. When I learned that my service plan had expired, Brendan took it upon himself to arrange for a discounted service charge this time. No problems found with my vehicle- honesty appreciated. More

Great employees, everyone was friendly and treated me well. I’ve been snubbed at other places but not here, I ended up purchasing because I liked the forester but also because I felt the staff was courte well. I’ve been snubbed at other places but not here, I ended up purchasing because I liked the forester but also because I felt the staff was courteous and gave me reasons to buy without feeling pushy. More

Went to buy a new Volkswagen 2020 car. I was serviced by friendly and professional staff. I am very happy for my visit. I recommend it to everyone. friendly and professional staff. I am very happy for my visit. I recommend it to everyone. More

Came in for a recall service. William was very attentive. The only thing that I took issue with, was waiting an hour for a rental car. Other than that the service went well. The only thing that I took issue with, was waiting an hour for a rental car. Other than that the service went well. More

The employees at Bob Baker are friendly and knowledgeable. I’ve been going to them since I purchased my first Subaru in 2005/6 and will go to them when I need my third Subaru. knowledgeable. I’ve been going to them since I purchased my first Subaru in 2005/6 and will go to them when I need my third Subaru. More

My 2006 Subaru Outback needed a lot of work and had the infamous Subaru head gasket problem unfortunately. Zach was really fantastic in working with me to get it fixed up. He’s caring, intelligent, a great infamous Subaru head gasket problem unfortunately. Zach was really fantastic in working with me to get it fixed up. He’s caring, intelligent, a great communicator, and ensures confidence in his customer base. The world needs more employees and people like Zach. Hopefully I can get another 10 years out of my Outback. Only real suggestion is that Subaru Corp. should pitch in a solid 50%, at least, to cover head gasket repairs. There’s no reason why such a great company should allow their customers to shoulder the full financial responsibility of a poorly manufactured engine design. More

Hugh is a wonderful sales person. He is knowledgeable and follows the customers lead with helpful insights. He made a usually stressful experience smooth and easy. follows the customers lead with helpful insights. He made a usually stressful experience smooth and easy. More

Straight up, nice complete job that was done when promised! When I dropped it off late, the garage guys came around and took time from going home to explain a potential reason for a problem I was wo promised! When I dropped it off late, the garage guys came around and took time from going home to explain a potential reason for a problem I was wondering if I had ... so great! More

We had a great experience at Bob Baker! Christy was a pleasure to deal with and the entire process was very smooth! Will definitely recommend! pleasure to deal with and the entire process was very smooth! Will definitely recommend! More

Very helpful and patient with the process. Wasn't pressuring into anything and showed his concern towards the customer. Would recommend to anyone looking to buy a car here. pressuring into anything and showed his concern towards the customer. Would recommend to anyone looking to buy a car here. More