Autonation Subaru Carlsbad

Excellent Service, very nice people! Excellent service! Great people who take the time to ensure we were updated along the way! We are very happy Bob Baker Subaru was able to pick up our Excellent service! Great people who take the time to ensure we were updated along the way! We are very happy Bob Baker Subaru was able to pick up our car, leave us a loaner and return our car when the service visit was completed due to the current Covid-19 pandemic. If not for this kind gesture, we would not have been able to bring our car in for a recall and service 'Where it's so nice to be nice" is not just a slogan, it is true with Bob Baker Subaru! Thank you!! More

JP is the best service manager!!! Friendly and professional service! They can always find a way to fit me in when it’s an emergency. Thank you!!! professional service! They can always find a way to fit me in when it’s an emergency. Thank you!!! More

The only problem I had was your waiting room. Several other patrons sat within 6 feet without masks. No one monitoring! I had to go outside for part of my 2hour wait! other patrons sat within 6 feet without masks. No one monitoring! I had to go outside for part of my 2hour wait! More

Very competent people to work with. They know what they are doing and keep you informed as to progress of work and completion. We will be back for our next maintenance needs are doing and keep you informed as to progress of work and completion. We will be back for our next maintenance needs More

Great customer service here! Trustworthy and thorough ! I would recommend to anyone looking for auto repair and maintenance. They have indoor and outdoor waiting rooms:) would recommend to anyone looking for auto repair and maintenance. They have indoor and outdoor waiting rooms:) More

Just my first visit so not much to say except staff we very pleasant. It took a bit longer than estimated for my car to be done, but I am happy thus far. very pleasant. It took a bit longer than estimated for my car to be done, but I am happy thus far. More

Ok. Thanks car ready in a timely manner. Got a loaner from dealer which worked fine. Service advisor good Julian Perez! Shopped for a earlier model 3.6 2017 did not find white or in stock. Ready to tra from dealer which worked fine. Service advisor good Julian Perez! Shopped for a earlier model 3.6 2017 did not find white or in stock. Ready to trade mine end of September 2020! Too many issues with it! More

Always great service with these guys! Quick, friendly and very helpful. Julian was very easy going and made sure to inspect my car for anything that needed a tune up. very helpful. Julian was very easy going and made sure to inspect my car for anything that needed a tune up. More

I bought a car on 6/14/2020 and on the very next day I was stranded, the car would not turn on after visiting a store. Despite the unfortunate and inconvenient situation, Jim (our salesman) was available was stranded, the car would not turn on after visiting a store. Despite the unfortunate and inconvenient situation, Jim (our salesman) was available on his day off and he tried his very best to help us troubleshoot. When it still didn’t work he gave us all information we needed to get our car towed to the dealership. Thank you Jim. The next morning we received a call from JP telling us he had received our car. He was very good about keeping me up to date on the status of my car and letting me know what to expect. I was given a loaner car in place of mine to alleviate frustration and keep me living my life, thank you JP. I believe my car was taken care of in a reasonable amount of time and I thank the whole team involved. More