Autonation Subaru Carlsbad

Tanner took great care of me. He was knowledgeable about diagnosing my cars problem, friendly and it was a pleasure working with him. I was very happy with my experience. diagnosing my cars problem, friendly and it was a pleasure working with him. I was very happy with my experience. More

Clean and friendly. Kind and courteous. Just know the price of what things are worth. They tried to sell me over priced service warranty and a alarm system. Said that they would have to install the alarm price of what things are worth. They tried to sell me over priced service warranty and a alarm system. Said that they would have to install the alarm syatem. Turns out that it was pre installed. But they still charged me an extra fee for it. More

I was helped by Batista and he was able to help me out in a lot of ways and making a good choose on my first Subaru wrx a lot of ways and making a good choose on my first Subaru wrx More

Great Service! Very accommodating. Professional all the way. I have had experience with the service department since 2011 and have always been treated professional Very accommodating. Professional all the way. I have had experience with the service department since 2011 and have always been treated professionally. Also purchased two vehicles at this dealership and extremely happy with my purchases. When they say "Where it's so nice to be nice" they aren't kidding. More

Super easy process, loved working with Jason. He made the entire purchasing process seamless and so simple. Really happy with the outcome, I love my new Subaru Forester. entire purchasing process seamless and so simple. Really happy with the outcome, I love my new Subaru Forester. More

Batista and Hugh were both helpful and I ended up getting the car I want, look forward to being a Subaru owner for a long time the car I want, look forward to being a Subaru owner for a long time More

Tanner and his associates delivered great service. My Forester is 4 years old this weekend and I still think of it as my new car. Forester is 4 years old this weekend and I still think of it as my new car. More

Joshua Perry was great to work with on the purchase of vehicle. However my buying experience was disappointing. I made arrangements on friday with luis via the internet and phone to come test drive and p vehicle. However my buying experience was disappointing. I made arrangements on friday with luis via the internet and phone to come test drive and purchase a particular vehicle. However after making the trip to Carlsbad I was told the car was no longer available. Another model with a higher sticker price was available. WOW. Bait and switch? I thought ok this is not normal. But I was wrong. In the lobby the same situation happened to some one else. Which led to a heated discussion between 2 sales people (not Joshua). FYI that couple walked. If Bob Baker auto is going to engage in internet shopping and sales you probably should either have a disclaimer about first come first serve or get rid of internet shopping and sales. I ended up buying the more expensive model. Joshua sold me on the added features which I will appreciate down the road, but the whole experience left me with a bad feeling about the whole experience. I have already had several friend ask about the car and Bob Baker. Car is great. Love it. Bob Baker auto not so much. Jonathan Berlinguette More

Provided excellent customer experience despite covid 19. Fair prices easy to get too and efficient service. When I asked to see a different car, not the one I originally came to see there was no problem. I Fair prices easy to get too and efficient service. When I asked to see a different car, not the one I originally came to see there was no problem. I loved the new one so I bought bit. Only thing I didn't like about the first one was the color More

Outstanding service. I brought my car in for service. I was greeted with a smile and a hello. Thank you Julian Perez and the Service Dept for making the visit a pleasant one. was greeted with a smile and a hello. Thank you Julian Perez and the Service Dept for making the visit a pleasant one. More