Autonation Subaru Carlsbad

Batista and Hugh were both helpful and I ended up getting the car I want, look forward to being a Subaru owner for a long time the car I want, look forward to being a Subaru owner for a long time More

Tanner and his associates delivered great service. My Forester is 4 years old this weekend and I still think of it as my new car. Forester is 4 years old this weekend and I still think of it as my new car. More

Joshua Perry was great to work with on the purchase of vehicle. However my buying experience was disappointing. I made arrangements on friday with luis via the internet and phone to come test drive and p vehicle. However my buying experience was disappointing. I made arrangements on friday with luis via the internet and phone to come test drive and purchase a particular vehicle. However after making the trip to Carlsbad I was told the car was no longer available. Another model with a higher sticker price was available. WOW. Bait and switch? I thought ok this is not normal. But I was wrong. In the lobby the same situation happened to some one else. Which led to a heated discussion between 2 sales people (not Joshua). FYI that couple walked. If Bob Baker auto is going to engage in internet shopping and sales you probably should either have a disclaimer about first come first serve or get rid of internet shopping and sales. I ended up buying the more expensive model. Joshua sold me on the added features which I will appreciate down the road, but the whole experience left me with a bad feeling about the whole experience. I have already had several friend ask about the car and Bob Baker. Car is great. Love it. Bob Baker auto not so much. Jonathan Berlinguette More

Provided excellent customer experience despite covid 19. Fair prices easy to get too and efficient service. When I asked to see a different car, not the one I originally came to see there was no problem. I Fair prices easy to get too and efficient service. When I asked to see a different car, not the one I originally came to see there was no problem. I loved the new one so I bought bit. Only thing I didn't like about the first one was the color More

Outstanding service. I brought my car in for service. I was greeted with a smile and a hello. Thank you Julian Perez and the Service Dept for making the visit a pleasant one. was greeted with a smile and a hello. Thank you Julian Perez and the Service Dept for making the visit a pleasant one. More

This appeared to be the best deal in town. The salespeople were knowledgeable and honest and did not try to get me to buy anything that I didn't need or didn't want. They stuck to their word and I salespeople were knowledgeable and honest and did not try to get me to buy anything that I didn't need or didn't want. They stuck to their word and I was very appreciative More

Went in for a factory recall by appt recently. Great service EVERYTIME! Thanks a million! Zach keep up the awesome work! We appreciate you subaru! service EVERYTIME! Thanks a million! Zach keep up the awesome work! We appreciate you subaru! More

We had a pleasant experience buying our new Subaru. We had made an appointment online, and the car and price were exactly as we expected. The test drive and sales process were also smooth. had made an appointment online, and the car and price were exactly as we expected. The test drive and sales process were also smooth. More

Very and well organized. A very positive experience with the entire team at Subaru. I asked about updating my GPS in the car and do not think I got a solid answer. But other than that I really enjoyed the e the entire team at Subaru. I asked about updating my GPS in the car and do not think I got a solid answer. But other than that I really enjoyed the experience and would actively go to the dealership again. More

Best experience I ever had at a dealer. Uzair was my salesperson but he’s not listed. He was very helpful. Christy was very helpful and she wasn’t even my salesperson. salesperson but he’s not listed. He was very helpful. Christy was very helpful and she wasn’t even my salesperson. More