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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

February 14, 2020

experience was all very friendly and professional. George Mang was on top of his game and gave me excellent service.This person was very organized and personable. He was also respective of my time and More

by dclark110
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry in finance also gave me very personal attention and excellent sevice.
February 13, 2020

Friendly and prompt William was very friendly and professional and my service was performed promptly and within the time he estimated. He also entered the info regarding More

by naldo4002000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, William Carrasco
February 12, 2020

Bobby is the main goto guy in the service department who know what he's talking about and upfront and honest. I had the best experience ever at bob baker vw. More

by bestsellerforless
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds, Bobby Reynolds
February 12, 2020

I was disappointed that even though I had an appointment weeks in advance and the service department knew I would need a loaner car, all the loaner cars were given out and I had to wait nearly 40 minutes to More

by befferz20
Recommend Dealer
No
Employees Worked With
Erik
Feb 12, 2020 -

Autonation Subaru Carlsbad responded

Sorry to hear that the rental car company provided you a vehicle that did not meet your expectations. I will reach out to the branch manager and inform him about the unacceptable cars he is giving our customers. Again sorry for the inconvenience this has accrued We will make sure your next visit is a lot better than your first. Norman

February 12, 2020

This is my first time at the dealership and it was a pleasant experience. The service department looked like they know how to work efficiently. I was taken care of in a timely manner by Erik once it was More

by kohaku88
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
February 12, 2020

Would have been five stars except I had to wait an hour longer than what was stated on my work order. When I finally went to ask when it would be ready it turns out they had already finished but hadn’t con More

by javiavi45
Recommend Dealer
Yes
Employees Worked With
William Carrasco
February 12, 2020

Have always brought my car here from day one for service..service always great..BUT this time it was not.asked for an oil change tire rotation and 2 new front window wiper blades...3 hours later I More

by Penny sloan
Recommend Dealer
No
Employees Worked With
Brenden, William Carrasco
Feb 13, 2020 -

Autonation Subaru Carlsbad responded

Mrs. Sloan I am so sorry for the miscommunication on our part, I spoke to Brendan who helped you he is new to our company but I am sure this will not happen again. Looks like Julian has helped you in the past service visits ask for him on your next visit he is one of our long time Subaru advisers. Again sorry for the mishap thanks for letting us know so we can help Brendan . Norman

February 11, 2020

Super fast polite and they washed my car. The waiting area is very comfortable free internet is added plus. The service manager was great. Thanks More

by lori_a_erickson
Recommend Dealer
Yes
Employees Worked With
Julian Perez
February 11, 2020

Our experience was as good as it could have been. This is the second Subaru we have purchased. The test drive was a very pleasant experience. The dealership had an ample supply of inventory to allow u More

by jim_mallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Heitger, Jim Mirreghabie
February 11, 2020

I came to this dealer for recall service because daytime appts. Due to enjoyable experience I will continue to use this firm for service needs. More

by nehhiggins
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
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