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Autonation Subaru Carlsbad
Carlsbad, CA
5,129 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,129 reviews
January 25, 2020
Very good communication from the start via email. They took my needs into consideration and had a game plan ready once I arrived at the dealership. this saves tons of time and basically it was down to cho took my needs into consideration and had a game plan ready once I arrived at the dealership. this saves tons of time and basically it was down to choosing a color, quick test drive and signing documents. In and out in two hours. I appreciate that. Arturo Olguin and Batista, thanks. More
by hloerasc
Verified CustomerEmployees Worked With
Arturo Olguin 5 Stars, Seth Sonstein, Luiniery Batista, Billy Toolen
January 24, 2020
George Mang was very helpful and patient with us while going through the buying process. He wasn’t pushy and was very knowledgeable on the different models we wanted to view. going through the buying process. He wasn’t pushy and was very knowledgeable on the different models we wanted to view. More
by befferz20
January 24, 2020
Great service.Zack always very helpful and cordial, making sure that you get the best service possible. Going out of his way to bring your car forward at the end of service, so you don’t have to wait. making sure that you get the best service possible. Going out of his way to bring your car forward at the end of service, so you don’t have to wait. More
by rgseal
Employees Worked With
Zach Lenfesty
January 24, 2020
Great Service The people at Bob Baker are really great. JP at the service drive really takes care of your needs for your car and gets it done right. The people at Bob Baker are really great. JP at the service drive really takes care of your needs for your car and gets it done right. More
by hossrob
Employees Worked With
JP Phillips
January 24, 2020
Terry was great to work with! Terry did a fantastic job of listening to what we wanted and helped us find the perfect car. He made sure that our new vehicle would fit our needs no Terry did a fantastic job of listening to what we wanted and helped us find the perfect car. He made sure that our new vehicle would fit our needs now and for years to come. More
by MYSH
Employees Worked With
Terry Heitger
January 22, 2020
Great and no pressure !!! Bill made the shopping experience enjoyable. He listened and there was no pressure. He seemed to have the customer's interest at hand. His follow u Bill made the shopping experience enjoyable. He listened and there was no pressure. He seemed to have the customer's interest at hand. His follow up calls were helpful and knowledgeable. There was a no hassle / haggle approach and we were happy with the outcome. Many thanks and we will recommend you to anyone, JAY STONEY More
by smylinj
Employees Worked With
Billy Toolen
January 22, 2020
very professional service i would like to thank william carrasco and the team at bob barker carlsbad for not only fast but the super professionalism they are truly above and be i would like to thank william carrasco and the team at bob barker carlsbad for not only fast but the super professionalism they are truly above and beyond will recommend every to not only do service here but the level of dealer support is truly unmatched than you chris ortega More
by cortega
Employees Worked With
William Carrasco, Tanner Knapp
January 22, 2020
Our salesperson, Shannon, and the sales manager, Lance, were both personable enough, but that was certainly not enough to elevate this experience, I’m giving this dealership the lowest rating because we bo were both personable enough, but that was certainly not enough to elevate this experience, I’m giving this dealership the lowest rating because we bought a certified car so that we could give it to our daughter, who’s a college student in LA, without worry. We flew in from out of state to get the car on which we made a deal beforehand. We repeatedly expressed our desire to handle as much of the paperwork ahead of time, so to minimize our time at the dealership when we arrived.. Despite this and the fact we arrived exactly when we said we would, we were told it was a “busy” day and there were several people ahead of us; we waited over two hours for the fiancé guy. After eventually finalizing the paperwork, we were anxious to leave as we were meeting our daughter to deliver the car before heading home. So, when the check tire light came on a couple of miles from the dealer, we pressed on. When I checked the tires on this “certified” car, two were around 20 psi and the spare donut, which should be 60 psi, was 25. The pressure monitoring system on the car requires cold fill exact pressure with all four tires, not an easy feat at a gas station without an electronic tire gauge so after a trip to the auto parts store we did the best we could and sent our daughter on her way, unsure of the safety of the car, which defeated the purpose of buying certified. When we called the dealership, they said “sorry” and retreated to stock lines like, “we stand behind our cars” and “our cars go through a rigorous inspection,” this latter line repeated three time being especially galling because were that true, the tires would not have been grossly under inflated, including the spare. It turns out the inspection sheet had no entries for the tires so were they ever checked at all? Because we do not have confidence in the tires, we likely will replace all of them because our daughter needs to focus on school, not dealing with mechanical issues with her “certified” car. We have bought cars from dealerships around the nation, new and certified, and never had such a negative experience. Warning to those future customers buying a certified car from this dealer, You may want to get an independent inspection or shop elsewhere. We will certainly never do business with them again. More
by astraussmartin
Employees Worked With
Shannon and Lance
January 21, 2020
Will was very professional and thorough in handling my service appointment. He followed up with me to let me know when my car was going to be ready and I appreciate that. service appointment. He followed up with me to let me know when my car was going to be ready and I appreciate that. More
by amohareri
Employees Worked With
Will, William Carrasco
January 21, 2020
Love my car. I'm pleased with the service my husband & I received. The fact that Subaru was willing to drive the car we wanted down from Orange County was impress I'm pleased with the service my husband & I received. The fact that Subaru was willing to drive the car we wanted down from Orange County was impressive. The paperwork did take quite a long time with only two closers working. we had fun talking with customers in the waiting room, some even drove down from L.A. they purchased a Golf. George was professional and patient with the busy Saturday. So far very pleased with my Ascent. More
by troike2
