Autonation Subaru Carlsbad

Outstanding I lost my earring in the car passenger seat had to be removed. It was an Anniversary gift from my husband who had just passed away. I was visiting I lost my earring in the car passenger seat had to be removed. It was an Anniversary gift from my husband who had just passed away. I was visiting friends, as I live in Philadelphia. More

George Mang made my day. Second car I bought from George Mang. From a quick phone call routed by Brandie from my KBB inquiry (beating Kearny Mesa and Temecula to the punch, by Second car I bought from George Mang. From a quick phone call routed by Brandie from my KBB inquiry (beating Kearny Mesa and Temecula to the punch, by the way), George called and was able to guess which version of the Crosstrek I was trying to describe. He then had it waiting for my wife and I when we showed up for an appointment. He knows I don’t like typical pressure sales and price intrigue, and he had us in the car and out the door in record time. 10 out of 10! More

Took a Little Longer than I thought it Would I was told 4 - 5 hours wait time for a 30,000 mile service. It took 5 hours. The service manager was very apologetic and kept me informed through the I was told 4 - 5 hours wait time for a 30,000 mile service. It took 5 hours. The service manager was very apologetic and kept me informed through the process. More

Great service Everyone was most helpful. I was kept up to date and work was completed in timely way. The service area was neat and clean. The car is running well. Everyone was most helpful. I was kept up to date and work was completed in timely way. The service area was neat and clean. The car is running well. More

Service department nothing but excellent Above EXCELLENT, Extremely EXCELLENT, , EXCELLENT in every way!!! Perfect 😉 There is nothing more you can say about your wonderful service department Above EXCELLENT, Extremely EXCELLENT, , EXCELLENT in every way!!! Perfect 😉 There is nothing more you can say about your wonderful service department and how well they all work together. They are friendly to us customers. Thank you! More

Bobby was Terrific Bobby really helped me decide what was best for my budget and plans to sell my car. He was efficient, knowledgeable, and timely. The only complaint Bobby really helped me decide what was best for my budget and plans to sell my car. He was efficient, knowledgeable, and timely. The only complaint I had was that I am in the market for a new car and wandered around the Subaru lot for quite awhile. There was no one to help me!!!! How strange for a car dealership! More

Fast,accurate and professional My service advisor kept me updated on every step of the process of my vehicle . When I came to pick up my vehicle. He alerted me to some maintenance t My service advisor kept me updated on every step of the process of my vehicle . When I came to pick up my vehicle. He alerted me to some maintenance that I should plan in the near future. More

Oil change time I feel the service department tried to get my car done as fast as possible.Did not try to over sell me.thank you bob baker. I feel the service department tried to get my car done as fast as possible.Did not try to over sell me.thank you bob baker. More

Fast and efficient service Everything from scheduling service, the service technician, the service itself, and the rides I got to and from work was great. I would recommend thi Everything from scheduling service, the service technician, the service itself, and the rides I got to and from work was great. I would recommend this to every VW owner. More

I wish you won't be fooled by their sweet offer! My friends and I purchased 4 cars from this dealer 3 weeks ago and I like to share the horrible experience with Bailey Green. We had been looking i My friends and I purchased 4 cars from this dealer 3 weeks ago and I like to share the horrible experience with Bailey Green. We had been looking into an electric car and contacted several VW dealers. They all pretty much gave us the same offer but Bailey suggested a better deal. He said he would give us $300 worth of all season floor mats, sunshield, bumper protection film and starbucks gift cards. (We have a text message exchanged with him.) Since he offered the better deals, why not? We decided to drive over 100 miles from LA. While we were waiting for paperwork, we asked him about the gifts he promised. Of course, he didn't prepare for us. He said the shop was closed so he would ship them out to us and he wrote down our address in the sticky memo. Guess what?? We had to check the shipping status many days and now he changed his words. He said he never promised it though we have his text message. At the end he sent us a $2 door protection film and kept saying that he sent us starbuck cards and would get cards any day so not to leave a review. Wow~. A mail takes more than a week from SD to LA? We trusted him so we didn't put anything on the contract paper but now we feel exploited and cheated. I am writing this review in hopes that you won't be fooled by this scam like my friends and I were. One more thing! Have you thought about why this dealer has a good review rate? Among my friends, I had a very smooth process that night and I am the only one who received the dealerrater.com review link. Where's other 3 review emails for my friends? Well, if someone complains, they may say this guy is not a VERIFIED CUSTOMER but I am the VERIFIED CUSTOMER and this is my first impression of Volkswagen. More