Autonation Subaru Carlsbad

Good to go service! The over experience was great. From not being to pushy after the initial contact and test drive to the final day of making our families decision. On t The over experience was great. From not being to pushy after the initial contact and test drive to the final day of making our families decision. On the day that we decided to buy, Josh had no problem driving us around to a few last minute vehicles to ensure we were making the right decision. After our pick we got started on the paperwork right away. More

Great experience Fast and great service. Everything was on point, the car arrived and was ready, everyone is super friendly and helpful. Plus the car is amazing Fast and great service. Everything was on point, the car arrived and was ready, everyone is super friendly and helpful. Plus the car is amazing More

Great car and EXCELLENT SERVICE So far we are delighted with our Tourer Forester and overwhelmed by all the bells and whistles. Although it will take a while to assimilate all the r So far we are delighted with our Tourer Forester and overwhelmed by all the bells and whistles. Although it will take a while to assimilate all the refinements we are amazed by the inventive safety and comfort facilities. All the staff were helpful, courteous and friendly but special thanks to Hugh Stewart who went out of his way to help us and make the sales transaction as easy as possible. His lesson on the use of the various refinements was most helpful. Thank you to the Manager who found our car for us after our prospective car was involved in a dockside accident. More

Great service . Consistent communication, available when I called back, vehicle available on time, easy scheduling appt. very pleased.JP and team were extremely hel . Consistent communication, available when I called back, vehicle available on time, easy scheduling appt. very pleased.JP and team were extremely helpful. One specific area of service I appreciate is that the entire team services the customers needs regardless whoever they are specifically working directly with. Thank you! More

Customer Care Service representative was personable. He was articulate and explained in great detail the findings from the mechanic. Service representative addresse Service representative was personable. He was articulate and explained in great detail the findings from the mechanic. Service representative addressed all my concern and responded to my questions until I was satisfied. More

Love Subaru! Eric Lopez was my service representative, and he was very friendly, prompt with updates, and supportive with my questions. I love going to get my car Eric Lopez was my service representative, and he was very friendly, prompt with updates, and supportive with my questions. I love going to get my car serviced at Bob Baker. More

Hugh Made Me Love You True to your ads and branding, , I’ll add your stellar sales consultant Hugh Stewart who made my experience of buying a new Outback a truly wonderful True to your ads and branding, , I’ll add your stellar sales consultant Hugh Stewart who made my experience of buying a new Outback a truly wonderful endeavor— feelin the Subaru love! I went at first reluctantly to the Bob Baker deslership in Carlsbad, dreading my perceived onslaught pf sales reps and unwanted pressure. Instead I found an engaging informative consultant who made me feel like it was important that I found what I wanted and needed., no pressure. With ease and humor, he guided me through the lengthy paperwork and instructions, even provided some lunch during the process. I drove away smitten with my beautiful new car and with the secure assuredness I was in good hands, both in safety and service. More

Dealership Revie I recently purchased a Subaru Outback from Bob Baker Volkswagen * Subaru Carlsbad. The Client Advisor and sales staff that processed my purchase, coul I recently purchased a Subaru Outback from Bob Baker Volkswagen * Subaru Carlsbad. The Client Advisor and sales staff that processed my purchase, could not have been more professional or courteous while assisting me with my purchase. More

We came back within less than 14 days for an additional car Honestly, this happened to me for the first time. After we got a Jetta for our son, my wife was so excited that she also wanted to have one. We really Honestly, this happened to me for the first time. After we got a Jetta for our son, my wife was so excited that she also wanted to have one. We really and truly enjoyed our first experience with Hugh that we insisted on working with him again. It was so smooth and easy. Thank you, Hugh. His "secret sauce" is not complex: He listens and tries to understand what a customer really needs instead of selling what is on the lot and what needs to go first. If it hadn't been such a good experience for the first car, we would certainly not have come back. Thank you again, Hugh. More

Wonderful experience Walked into bob baker dealership so unhappy and overwhelmed because of some issues I was having with my old car that I had for almost 9 years. Hugh St Walked into bob baker dealership so unhappy and overwhelmed because of some issues I was having with my old car that I had for almost 9 years. Hugh Stewart definitely helped me leave with a smile on my face and with a brand new Jetta. His honesty and personality was wonderful to work. Never leased a car and he made my experience great! More