Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autonation Subaru Carlsbad
Carlsbad, CA
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,124 reviews
July 23, 2019
Poor service Handed my keys to search back parking lot for my own car. Unacceptable You would have a liability if someone were injured. I needed to walk into sec Handed my keys to search back parking lot for my own car. Unacceptable You would have a liability if someone were injured. I needed to walk into section which said no entry to retrieve my car. More
by Miss my old dealership
Verified CustomerEmployees Worked With
Not sure
July 19, 2019
I got done what I wanted!! I have a burning smell in the car and believe it os due to an oil drip on the engine. I will check it out. I have a burning smell in the car and believe it os due to an oil drip on the engine. I will check it out. More
by mfyaro
Employees Worked With
JP Phillips
July 19, 2019
Fast and reliable as usual Bob Baker staff is always courteous, competent and fast. Love the shuttle ride home and back as well as the car wash. Continue with the good work! Bob Baker staff is always courteous, competent and fast. Love the shuttle ride home and back as well as the car wash. Continue with the good work! More
by rbilletta
Employees Worked With
Tanner Knapp
July 19, 2019
Way too much time and no heads up from staff. While I was told to return in two hours from my 10:00 appointment, which I did, I still waited almost another hour and a half to get my car. This was While I was told to return in two hours from my 10:00 appointment, which I did, I still waited almost another hour and a half to get my car. This was time I could have been doing something productive since I have a busy schedule but ended up reading magazines in the lounge and waiting for someone to talk to me. In spite of me asking staff three times on my service status, it was not until the third time that anyone actually got back to me. I love this car and my past service expertises with Bob Baker have been good. And I thought my car would at least get a rinse off, but that did not happen either. I would not have chosen to do this somewhat obscure recall service had I known the experience would have been like it was. More
by jwhelmer4
Employees Worked With
I don't know
July 19, 2019
Service writter great, bad service performed Writer did everything right, up until I got home and checked my oil and saw it was low a quart and a half low not good! Writer did everything right, up until I got home and checked my oil and saw it was low a quart and a half low not good! More
by jsalas140
Employees Worked With
Erick express service
July 19, 2019
Subaru Trade Up I was happy Hugh Stewart was able to handle our trade-up because he helped us lease our original Subaru. He made a great deal for us, and he was frien I was happy Hugh Stewart was able to handle our trade-up because he helped us lease our original Subaru. He made a great deal for us, and he was friendly and professional! More
by megannhaugh
Employees Worked With
Hugh Stewart
July 18, 2019
Poor Quality work that took too long and poor communication A few months back we had our oil changed on our Outback. Afterwards, oil stains began showing up on our garage floor. We made an appt and returned t A few months back we had our oil changed on our Outback. Afterwards, oil stains began showing up on our garage floor. We made an appt and returned the car to Baker to check out the oil leak. On the positive side they admitted they had left the old gasket in, which caused the leak. Negative: I told them to use conventional oil, but they used synthetic and charged us an extra $30.00. We had a 7:30 appt and they promised us the car in 90 minutes, so we waited. Four hours later we finally got the car back. We have been using Bob Baker since 2017 and everything was fine. But after these last two visits I now have an oil stained garage floor and oil I did not ask for. Hopefully, they fixed the leak. After this we are now done with Bob Baker. More
by Bad Oil Job
Employees Worked With
Tanner Knapp
July 18, 2019
Leasing another Jetta We leased our second Jetta from Josh and were just as happy as the first time around. He showed us the car, talked us the the process, got us a great We leased our second Jetta from Josh and were just as happy as the first time around. He showed us the car, talked us the the process, got us a great deal, and even picked up our other Jetta that we were turning in. More
by shalimarMereidith
Employees Worked With
Nathan Thompson, Joshua Perry
July 18, 2019
Better than I heard!! Before I bought my Forester from BB Subaru I heard the service department was terrible. It’s been a year now and I have had good luck so far. Please k Before I bought my Forester from BB Subaru I heard the service department was terrible. It’s been a year now and I have had good luck so far. Please keep it up. Thanks More
by mullenrcj
Employees Worked With
Zach Lenfesty, JP Phillips
July 17, 2019
Safety bag recall Awesome service as always. I’ve owned VW’s for awhile and I think they’re great cars. Every time I call or take it in, everyone is helpful and friendl Awesome service as always. I’ve owned VW’s for awhile and I think they’re great cars. Every time I call or take it in, everyone is helpful and friendly. More
by KHOYLE
Employees Worked With
Julio Rocco
