Autonation Subaru Carlsbad

Standard maintenance appt Several people approached me to help, nice customer service. Maintenance paperwork fully explained. The wait was what I expected & my car was washed. Several people approached me to help, nice customer service. Maintenance paperwork fully explained. The wait was what I expected & my car was washed. Good experience! More

Routine service No more than expected. The car wash was weak and not as good as usual. It was July 3rd so perhaps you were short handed. No more than expected. The car wash was weak and not as good as usual. It was July 3rd so perhaps you were short handed. More

Great Service Bobby always takes good care of us, and he makes sure our car is up-to-date on it's service needs. The service reps pitch hit for each other so that Bobby always takes good care of us, and he makes sure our car is up-to-date on it's service needs. The service reps pitch hit for each other so that the customers are always taken care of. More

80000 service on GTI Will Carrasco was my service advisor. Will is very professional, friendly and knowledgeable. Due to the extent of the required service, my car was goi Will Carrasco was my service advisor. Will is very professional, friendly and knowledgeable. Due to the extent of the required service, my car was going to be in the service department all day. Will arranged a rental for me at no charge, which both surprised me and allowed me to keep an important appointment. He also advised me of the discovery of a possible future failure which possibly saved me inconvenience and expense. Thanks to Will, I was able to be proactive and mitigated the problem. I have always had excellent service at Bob Baker, but Will went a notch above that. More

Great in an emergency A cement curb hit my front tire and it went flat after I got home. Called Bob Baker Subaru and the next day my Outback was towed to dealer and, withou A cement curb hit my front tire and it went flat after I got home. Called Bob Baker Subaru and the next day my Outback was towed to dealer and, without an appointment, they put on a new tire and did my overdue service and recall. Couldn't ask for more. More

New car This was my first time buying a new car. I was so happy to have Chris as our go to salesman. He was very knowledgeable. He let us know all of our opti This was my first time buying a new car. I was so happy to have Chris as our go to salesman. He was very knowledgeable. He let us know all of our options and listened to what we were looking for. Hands down best service. Will be coming back to him for our next car. Thanks Chris! More

Best experience ever Our experience with with Volkswagen was very good. Josh was was are sales man and respectable and knowledgeable about what we wanted. He was never agg Our experience with with Volkswagen was very good. Josh was was are sales man and respectable and knowledgeable about what we wanted. He was never aggressive or anxious about getting to the final deal. Very patient, understanding and honest about the numbers we wanted from the original conversation. He was a joy to work with and would recommend him for future sales transactions. Thank you for being upfront and honest about the negotiations in price. We love are SUV! More

Great place Very pleasant experience everyone was friendly the rental car was very nice all in all a good experience This is a very nice place to do business wit Very pleasant experience everyone was friendly the rental car was very nice all in all a good experience This is a very nice place to do business with I had no problems at all More