Autonation Subaru Carlsbad

Extraordinary Customer Service I’d like to start by saying Chris made our car buying experience everything we could have hoped for. From the moment we walked on to the lot to the m I’d like to start by saying Chris made our car buying experience everything we could have hoped for. From the moment we walked on to the lot to the moment we left he made sure we had everything we needed and every question answered. At the end of the day we came home with a new car and a wonderful experience we will definitely recommend to others. Thank you Chris & VW! You rock! More

Really great, pretty easy, almost painless! Our sales people, Hugh and George were really great! Also the finance guy (sorry I do not remember his name) was extremely helpful!!! I recommend this Our sales people, Hugh and George were really great! Also the finance guy (sorry I do not remember his name) was extremely helpful!!! I recommend this dealership highly! More

Great experience We had a great experience with Josh. Helped us alot. Fast and very helpful. Helped us get a great deal. Would recommend!! Very friendly place We had a great experience with Josh. Helped us alot. Fast and very helpful. Helped us get a great deal. Would recommend!! Very friendly place More

SUBARU FANTASTICAL Just drove my brand new 2019 ascent into my driveway- and it’s sooooo beautiful and classy. A big shout out to josh perry for being the guy- Very kno Just drove my brand new 2019 ascent into my driveway- and it’s sooooo beautiful and classy. A big shout out to josh perry for being the guy- Very knowledgeable and great to work with. Thank you !! More

A smooth and enjoyable experience Being helped by Jason and Hugh was a pleasure. They were attentive to my needs and worked with me to make my experience easy for me while fulfilling m Being helped by Jason and Hugh was a pleasure. They were attentive to my needs and worked with me to make my experience easy for me while fulfilling my needs. They had me sold within an hour on a vehicle that I think suits me perfectly.The location itself was accommodating and had a very friendly vibe to it, I felt comfortable and at home through the entire process. I would recommend these awesome guys and Bob Baker to anyone that is looking for a great car. More

Impressed and Happy As a first time car buyer, I was nervous about how the whole thing would go. Hugh made the process fun and easy and I LOVE my new Outback. I was impre As a first time car buyer, I was nervous about how the whole thing would go. Hugh made the process fun and easy and I LOVE my new Outback. I was impressed and super happy with my experience at Bob Baker. Definitely recommend!! More

1st real 2015 Outback Service plus recall service Scheduling team was polite and helpful in setting up service. Service personnel were prompt, friendly, and completed all work in the estimated time. O Scheduling team was polite and helpful in setting up service. Service personnel were prompt, friendly, and completed all work in the estimated time. Overall great experience. More

Great car buying experience Had a great car buying experience at Bob Baker. It started with engaging their Internet sales contact who was responsive, forthright and provided an Had a great car buying experience at Bob Baker. It started with engaging their Internet sales contact who was responsive, forthright and provided an actual quote up front (which other dealers in area would not or required multiple requests in order to finally receive one; they were not competitive quotes). Their quote was the most competitive by a significant amount. I went into the dealer to further discuss a purchase and worked with showroom sales - they were great - pleasant, knew th car well, patiently answered all of my questions, honored the e-quote I was provided and helped expedite the transaction process. They set a high bar and I definitely recommend them! More

Friendly, No pressure environment We came to the dealership because of a good price we saw online. Josh was friendly and very helpful from the start. Their was no pressure from anyone We came to the dealership because of a good price we saw online. Josh was friendly and very helpful from the start. Their was no pressure from anyone to buy any unwanted add ons and such. I’m very happy with this purchase and Bob Baker Volkswagen made it easy. More

Just purchased a 2018 Tiguan Ryan was very knowledgeable and patient. We started with Subaru models but realized they weren’t what we needed. Ryan suggested VW. The Tiguan has wha Ryan was very knowledgeable and patient. We started with Subaru models but realized they weren’t what we needed. Ryan suggested VW. The Tiguan has what we need and we were able to purchase a new 2018 model at a good discount. Joshua walked us through the purchase process and is also very knowledgeable, helping us start learning about our new car. We have his phone number and have already called with questions. He is very helpful. Bob in finance is personable and makes the process of turning loose piles of money as easy and painless as possible. Overall, we are happy with the help we received and the good experience. We’re looking forward to a long, positive relationship. More