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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,126 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,126 reviews

June 10, 2022

Very understandable explanation , easy and smooth conversation. Explain clear good. They gave us some snacks More

by OGADS3241
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Heitger, Jamie Weeks
Jun 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Bob Baker Subaru and we hope we have the opportunity to serve you again in the future!

Jun 11, 2022 -

OGADS3241 responded

Welcome

June 10, 2022

I always appreciate the customer service here! The guys are always willing to stop what they’re doing and help. Just today, I came in late to pick up my car, so I asked one of the service guys if More

by CLOVE3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jun 13, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful comments about our Bob Baker Subaru service team! We're honored to receive your support and look forward to seeing you at your next visit!

June 09, 2022

Over all great experience cant say enough people their are there to really help you. More

by RICKYZ1812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Mirreghabie, Jamie Weeks
Jun 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the kind comments about our Bob Baker Subaru team! We appreciate your business and look forward to serving you again in the future!

June 09, 2022

Everyone we worked with was very nice and helpful. I would definitely return for my next purchase! More

by TINARWEST
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly (I believe) in contracts and financing, Armando Rodrigues, Matthew Caulfield
Jun 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review about your recent visit here at Bob Baker Subaru! We appreciate your business and look forward to working with you again in the future!

June 09, 2022

Matt was extremely helpful, and we found our dream car! ! We could not have done this without his guidance. More

by CHAMBERSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Caulfield
Jun 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for coming to see us. Should you need anything else, please let us know. - Bob Baker Subaru

June 09, 2022

As soon as we arrived we where welcome and invited to go in. The sales rep was friendly and not pushy at all. We felt welcome and had our questions answered immediately. More

by PROV168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Terry Heitger
Jun 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru! We appreciate your positive feedback and hope to see you again next time!

June 09, 2022

I was treated with respect and they listened to my requirements and did what they were able to to meet them. I had come in a few years ago and did not have a good experience with the sales team howeve More

by SNGWORLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Matthew Caulfield, Freddi Derilus, Jill Robertson
Jun 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for giving us another chance! We're happy to hear our team took great care of you during your recent visit and we'll be sure to share this wonderful feedback with them so they can keep up the hard work! Take care and thanks again, from all of us here at Bob Baker Subaru!

June 08, 2022

They were organized, efficient, and the car was also beautifully washed following my service appt. More

by CNWILLIAM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Jun 08, 2022 -

Autonation Subaru Carlsbad responded

We appreciate you taking the time to leave us a positive rating! - Bob Baker Subaru

June 08, 2022

Service was great. Reached out right away to let us know the new arts where in and we were able to pick up right away. More

by BRAD N
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jun 09, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the kind words and five-star rating, Brad! We look forward to assisting you again at Bob Baker Subaru!

June 07, 2022

Did not know tires problem was not part of bumper to bumper warranty. But service manager made sure I only paid for tge parts. I set up the appointment but after I was checked in it took two hours for t More

by jaymjjel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Jun 07, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the positive review, Jay! While we're sorry to hear that your appointment took longer than you expected, we're glad we could help you during your time with us and we hope that your next appointment with us will be a full five-star experience! Thank you for trusting us here at Bob Baker Subaru and we hope to see you again!

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