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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

April 05, 2022

We worked with Terry and I cannot say enough good things about our experience! From the moment we walked onto the lot and until we drove away in our new Subaru Outback, Terry was helpful, kind and supportiv More

by MEGAN.MEEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Terry Heitger, Vanessa Moreno
Apr 06, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the kind review, Megan, and congratulations on your new Outback! We're so glad Terry had the opportunity to assist you with it and we'll be sure to share this wonderful feedback with him. Thanks for trusting Bob Baker Subaru with your first vehicle purchase and please don't hesitate to reach out if there's anything else we can do for you!

April 04, 2022

The customer service was great and they actually had new cars for sale on the lot. More

by dave@marathonsd.com
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Fodrey
Apr 04, 2022 -

Autonation Subaru Carlsbad responded

Hi Dave, thank you for taking the time to share your 5-star experience! See you next time at Bob Baker Subaru!

April 04, 2022

This is my second time having an appointment for oil change & the service has been amazing. More

by moalemi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 04, 2022 -

Autonation Subaru Carlsbad responded

Thank you for coming back to our team at Bob Baker Subaru! We look forward to seeing you next time!

April 03, 2022

I drive from la Mesa for service It has been great Will be back again More

by ERICJOHNSON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Apr 05, 2022 -

Autonation Subaru Carlsbad responded

We're happy to hear it, Eric! The Bob Baker Subaru team is grateful to have you as a loyal customer! Thank you for coming to see us!

April 03, 2022

Under construction set outside in the cold for a couple of ours didn't get to my appointment for over an hour. Would have been better if they had made us aware they were under construction so we could prep More

by LMARCHER2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Julian Perez, Ronald Fodrey
Apr 04, 2022 -

Autonation Subaru Carlsbad responded

Sorry for all the construction and they delays it has caused. We are doing our best during the construction so we are sorry to hear we have under performed. We can assure you once this is finished we will be back to normal again sorry for the delays. Norm

April 01, 2022

Austin and Joey were very courteous and professional getting us into our new Outback. We appreciated their clarity and knowledge of the vehicles. More

by SCOTT@ROWETECHNICAL.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Montoya, Austin Aguilera
Apr 04, 2022 -

Autonation Subaru Carlsbad responded

Hi Scott, thank you for taking the time to share your experience working with Austin and Joey at Bob Baker Subaru! We hope you enjoy your new Subaru Outback!

April 01, 2022

Fast service and courteous staff that kept me well informed while they were working on the vehicle. In and out in 30 minutes. More

by STEPHENC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 04, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the great review! We appreciate your business and hope to see you again next time here at Bob Baker Subaru!

March 31, 2022

Eric,the service rep,was very accommodating and explained things well. They determined that our forester did not burn excessive oil. More

by Cgurken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Apr 01, 2022 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience! We're so glad Eric had the opportunity to assist you and we hope to see you again next time here at Bob Baker Subaru!

March 29, 2022

I plan to find another mechanic. I paid almost $1000 for repairs and an inspection. The inspection found two light a were out but didn’t bother to fix the lights. Overall communic More

by ETJOHNSON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer to not comment, Norman Amabile, Julian Perez, Tanner Knapp, Josh Fife, Filip Wisniewski, Lester Cochran, Erik Lopez
Mar 29, 2022 -

Autonation Subaru Carlsbad responded

If you would like to come in we will replace them for you. Norman, sorry for the issue.

March 28, 2022

I was satisfied with my service. They were able to meet my time deadline. Tanner also helped me with an issue I had with my auto feature of my driver side window. More

by G.SOBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 29, 2022 -

Autonation Subaru Carlsbad responded

We love hearing from our satisfied customers! We hope Tanner and our team have the opportunity of working with you again!

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