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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

March 09, 2022

Cordial, decent coffee, good service. Brought me the wrong car and then took 15 mins to find mine but I got the right one in the end. More

by LOOCADIANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your patience and understanding. We're glad we could make it a positive experience overall. Please don't hesitate to reach out if you'd like to discuss these concerns. - Bob Baker Subaru

Mar 10, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your patience and understanding. We're glad we could make it a positive experience overall. Please don't hesitate to reach out if you'd like to discuss these concerns. - Bob Baker Subaru

March 09, 2022

My sales associate was great but the dealership marked up the car $2000 over msrp in March after saying they don't mark up their cars. I absolutely do not trust the dealership. More

by J.SARGIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein
Mar 25, 2022 -

Autonation Subaru Carlsbad responded

Hello - I'm sorry to hear about the loss of trust from our team. We appreciate you as a customer and would like the opportunity to discuss this with you further. Thanks, Don Elliott - Customer Service Relations Manager - (760) 804-5038

March 07, 2022

By checking my service history, Julian determined that my Forester had already received its 60,000 mile service and did not require all the items scheduled. In addition, he was friendly, efficient, helpful More

by CHDYE1010
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 09, 2022 -

Autonation Subaru Carlsbad responded

We are so proud to hear that Julian and the team at Bob Baker Subaru can provide excellent care for you!

March 07, 2022

Wonderful experience, Jill took the time to treat us like family and answer all our questions. They had a great inventory of vehicles to choose from and I would highly recommend anyone looking for a new or u More

by Kat_SD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Montoya, Jill Robertson, Jamie Weeks
Mar 09, 2022 -

Autonation Subaru Carlsbad responded

Kat, we are so proud to hear that you had such a great time working with Jill and the team at Bob Baker Subaru! Thank you, we are so pleased that you love your new Subaru!

March 06, 2022

Courteous, professional service, great communication throughout. Made appointment for preventative maintenance and technicians also took care of a recall issue. Service was performed on a timely basis a More

by sean.gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Mar 09, 2022 -

Autonation Subaru Carlsbad responded

Thank you, Sean! We appreciate you taking the time to leave our service team your awesome five-star review! - Bob Baker Subaru

March 04, 2022

Courteous, clear communication, checked in by cell call as to additional work needing to be done and received consent, work performed in estimated time. Excellent service More

by JULIEALUBITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Mar 07, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the fabulous feedback! We appreciate you trusting the Bob Baker Subaru team with your service needs and hope to see you again next time!

March 03, 2022

The sales associate Freddie was wonderful. He is the reason we wanted to proceed with this new transaction. More

by JOHNSHAKARIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddi Derilus, Jamie Weeks
Mar 04, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the review! We're so glad Freddie had the opportunity to earn your business and we'll be sure to let him know how much you appreciate his awesome service. Thanks for choosing Bob Baker Subaru. We hope to see you next time!

March 02, 2022

I was very pleased. They were prompt and courteous. Excellent work was done.. Facilities are very clean. More

by HBDUMBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Mar 03, 2022 -

Autonation Subaru Carlsbad responded

We're so happy to hear this! Thank you for visiting Bob Baker Subaru and please don't hesitate to reach out if we can be of service again in the future!

March 01, 2022

I had a front-end alignment done and the tires weren't rotated, who does that?? Will not be returning!!!! More

by VIEBOZEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile, Filip Wisniewski
Mar 15, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share feedback regarding your recent appointment. I'm sorry that we didn't meet your expectations and would like the opportunity to discuss your visit further. Thanks, Norman Amabile - Service Manager - (760) 804-5037

March 01, 2022

N I c e p l a c e. I definitely recommend to a friend. More

by LANDSBILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues
Mar 01, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your 5-stars! See you next time at Bob Baker Subaru!

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