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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

February 21, 2022

Knowledgeable and accommodating staff. Kept us informed on inventory which enabled us to buy the car we wanted. More

by B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Toolen
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Feb 24, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the great review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Bob Baker Subaru Team

February 19, 2022

Service rep did not provide estimate on how long service would take. Crowded waiting area. More

by MOMINT29
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
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Feb 21, 2022 -

Autonation Subaru Carlsbad responded

Hello, I have read your review, and am sorry to hear we didn't provide you with a perfect appointment. Our team is working hard, but am sorry to hear that we didn't provide you with an estimate on your service. We appreciate your business and hope to provide you with a better appointment next time. Thanks, Norman Amabile - Service Manager - (760) 804-5037

February 17, 2022

Bob Baker Subaru in Carlsbad is the best dealership/ car service in San Diego…great service every time! More

by Mcassianodossantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Report | Print
Feb 18, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your review! We're so happy that you consider us the best at Bob Baker Subaru!

February 17, 2022

Great experience. Sales associate was really helpful in helping me select a great Subaru trim More

by neilcb71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Uzair Tahir
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Feb 17, 2022 -

neilcb71 responded

Thanks Bob Baker Subaru!

Feb 18, 2022 -

Autonation Subaru Carlsbad responded

Thank you for stopping by to leave Bob Baker Subaru a review! We look forward to seeing you next time!

February 17, 2022

Responsive and courteous, on time Appointments, completion on time, car is clean when delivered great team More

by SAGOLD_1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife
Report | Print
Feb 18, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this fantastic feedback! We're honored to have you as a Bob Baker Subaru customer and look forward to your next visit!

February 17, 2022

Came in multiple times trying to get one issue fixed, left multiple times with the same issue. No follow through More

by S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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February 16, 2022

Eric did a great job explaining all the work that was going to be done on the vehicle. More

by AMANDA.DETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Report | Print
Feb 18, 2022 -

Autonation Subaru Carlsbad responded

We're so happy to hear this, Amanda! Thank you for trusting the Bob Baker Subaru team with your business and please don't hesitate to reach out if we can be of service again in the future!

February 15, 2022

Still waiting for call back on part ordered on my last oil change. Service man didn’t acknowledge my request. When I came in but assured me part would be ordered. More

by ann14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanner Knapp, Filip Wisniewski
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Mar 01, 2022 -

Autonation Subaru Carlsbad responded

Hi Ann, We appreciate you bringing this information to our attention. Please contact me directly so I may check on the status of this issue. Thank you, Norman Amabile - Service Manager - (760) 804-5037

February 15, 2022

We would like to thank George Mang for his assistance in our purchase of our 2022 Subaru Outback. His attentiveness and experience made this an enjoyable purchase, the best we have ever had in all the years More

by BERNIESPIVEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Knapp
Report | Print
Feb 17, 2022 -

Autonation Subaru Carlsbad responded

Thank you so much for the kind review and congratulations on your new Outback! We're thrilled to hear that George made this your best purchasing experience yet and we'll be sure to share this wonderful feedback with him. Thanks for visiting Bob Baker Subaru and please don't hesitate to reach out if there's anything else we can do for you!

February 12, 2022

The staff is outstanding and friendly Julian went over The staff is outstanding and friendly Julian went over and above to provide exceptional service More

by soozle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Perez
Report | Print
Feb 15, 2022 -

Autonation Subaru Carlsbad responded

We're so happy to hear this! Thank you for visiting the team here at Bob Baker Subaru. We hope to see you again next time!

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