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Autonation Volkswagen Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.5
62 Reviews
AutoNation Volkswagen Carlsbad is your local source for all new and used Volkswagen models. Featuring an extensive and diverse inventory of both new and used Volkswagen vehicles for sale, as well as a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our current inventory online today, or visit our showroom in Carlsbad to learn more.
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5515 Car Country Dr

Carlsbad, CA

92008

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Showing 62 reviews

May 02, 2025

This is our third time here and it was underwhelming experience again. When I arrived to drop off our car there were two cars in front of me, one being helped and the other waiting. No one acknowledged More

by Ortiz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can't remember
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April 29, 2025

Good work done by William Corasco. They have made me a lifetime customer- I will bring my car back in the future More

by love2swim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Corasco
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May 01, 2025 -

Autonation Volkswagen Carlsbad responded

Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

April 27, 2025

Lisa was wonderful to work with. Very responsive, low pressure and easy to work with! More

by merinoott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Quintana
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Apr 29, 2025 -

Autonation Volkswagen Carlsbad responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2025

Great car buying experience! The sales staff was low pressure, the price was more than fair, and the transaction was overall excellent! I love my new Tiguan! More

by James
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sid Robinson
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Mar 19, 2025 -

Autonation Volkswagen Carlsbad responded

We are pleased to hear you had such a positive experience with us, James! Feel free to stop by if you ever need any more help.

October 29, 2024

I bought a used vehicle on 9/19/24 from AutoNation Volkswagen Carlsbad. Before the sale, they agreed to fix an item on the vehicle (it’s documented). Now, they’re ignoring my requests to fix the docum More

by Mandomf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Gonzalez, Service Supervisor and Service Manager
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September 29, 2024

Yesterday bought my Sienna 2012 XLE and have to comment extremely positively my experience! Walking around few days ago through their lot of wonderful priced,maintain and of quality I have to start thanki More

by claudeisambert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xymone DALPAX
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Oct 02, 2024 -

Autonation Volkswagen Carlsbad responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2024

Didn’t honor an error made by the call center on a free car maintenance service after driving 137 miles from home to dealership. More

by louie.valenzuela75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
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Jul 26, 2024 -

Autonation Volkswagen Carlsbad responded

Hi, we are deeply disappointed by your experience at AutoNation Volkswagen Carlsbad. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 818-7893. We hope to hear from you.

Jul 27, 2024 -

louie.valenzuela75 responded

Hi,

June 21, 2024

Bobby was very helpful and efficient. Quick and easy dealing with auto nation Carlsbad. Will be returning. More

by mikeg25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Jun 22, 2024 -

Autonation Volkswagen Carlsbad responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

Service team pulled through an an amazing way, Specifically the manager John. Thank you very much. More

by Jmcc760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager John and others.
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Jun 15, 2024 -

Autonation Volkswagen Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 10, 2024

Excellent service, Best customer service. Car was in time. William is the best explaining everything about the car. More

by meugenia.vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Jun 13, 2024 -

Autonation Volkswagen Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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