Autos of Dallas
Plano, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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I was super excited to buy a car from this dealership after reading the Google reviews. Little did I know that lurking in the shadows, amongst sounds of random jazz music and the serenades of THE Beyoncé after reading the Google reviews. Little did I know that lurking in the shadows, amongst sounds of random jazz music and the serenades of THE Beyoncé, that I would be assigned with this tall, caramel-mocha colored man that reminded me of a young Denzel. Richard Ford approached me and introduced himself with a very professional and warm welcome to the dealership. He proceeded to ask about what I was interested in then showed me to the computers to search some different cars. I'm not super savvy with modern day technology like most of the millennial's that were there that day, but Richard walked me through how to use the computer while I'm over his shoulder trying not to get caught smelling whatever amazing cologne he was wearing that day. Anywho, we narrowed it down to a cute little BMW coupe and he offered me coffee and showed me where to be seated while he went to get the car for a test drive. I would be extremely surprised if Richard Ford is not one of your best salesmen since everyone else in the place looked like they smelled something bad after their agent walked away from them, but maybe I'm biased. So I'm waiting with my coffee, jamming out to one of the newest Posty songs that was playing over the speakers, and Richard was back before I could really consider busting out my best dance move. I test drove THE CUTEST BMW and it ran faster than Usain Bolt after drinking 25 redbulls. When I got back Richard was already waiting for me and I began asking pricing questions. He mentioned that with good credit the car might run me about $500 a month but we could run the numbers to see what it looked like. Problem was, I knew that my disability check wouldn't cover the payments plus my rent so I had to politely decline to move forward with the sale. Richard understood and didn't give me attitude like other salesmen have in the past with my income situation. Once I hit that powerball though, I will definitely be back to see what is in stock and will absolutely be requesting Richard again. I may return here and there because this dealership plays better music than most of the downtown clubs I uber to on the weekends!! Arianna Grande's "thank you, next" ushered me out the door that Richard held open for me. I highly recommend this dealership and Richard Ford for all of you luxury car buying needs. See ya soon!! More
Richard was wonderful! He made a couple of appointments with me. Quick response times to emails. Very helpful before, during, and after the sale! Would work with him again. with me. Quick response times to emails. Very helpful before, during, and after the sale! Would work with him again. More
Worst experience ever I bought a car in June and I still dont have my plates. They dont reply to my emails that i ask the status for. I do not recommend this to anyone. I bought a car in June and I still dont have my plates. They dont reply to my emails that i ask the status for. I do not recommend this to anyone. More
Very helpful Richard was very patient and helpful in my car shopping experience. I wasn't sure what vehicle I really wanted but we narrowed it down and finalized m Richard was very patient and helpful in my car shopping experience. I wasn't sure what vehicle I really wanted but we narrowed it down and finalized my purchase. I am extremely happy and love my new car. Thank you Richard Ford for all of your help. More
Richard Ford at Autos Of Dallas has and continues to be extremely helpful in the search and purchase of our vehicle. I had many questions and Richard has been extremely responsive to all my messages and ma extremely helpful in the search and purchase of our vehicle. I had many questions and Richard has been extremely responsive to all my messages and made me feel comfortable. If it wasn’t for Richard I would have most likely went in a different direction with a dealer on my side of the state, but his attention to detail help win our purchase. I would recommend working with him for anyone looking for a used vehicle. More
This was my best car shopping experience. Richard was friendly knowledgeable and answered all of my questions. The dealership had a great selection and provided a no pressure experience. I will be recomm friendly knowledgeable and answered all of my questions. The dealership had a great selection and provided a no pressure experience. I will be recommending to all my family and friends. More
Superior customer experience Richard was knowledgeable and prompt and courteous. This was my first time buying a car on my own and it was a fantastic experience. Thank you so much Richard was knowledgeable and prompt and courteous. This was my first time buying a car on my own and it was a fantastic experience. Thank you so much Ricard! More
Very satisfied customer Purchased a vehicle from Mr. DJ Jacksis , very happy with the service received. Also Mr. Alex Benjamin was very helpful with the financing. Thank yo Purchased a vehicle from Mr. DJ Jacksis , very happy with the service received. Also Mr. Alex Benjamin was very helpful with the financing. Thank you again. More
Selwyn You Are Great! Been looking for a new car for a while, but was unsure what I wanted. I found the car of my dreams and Selwyn made sure I was taken care of in every a Been looking for a new car for a while, but was unsure what I wanted. I found the car of my dreams and Selwyn made sure I was taken care of in every aspect! He is truly the best car salesman I ever met. The whole buying process was easy! I got the car in an hour! Talk about fast! More
Top. Notch. Service! Let's be honest... Buying a used car can be scary. My initial reaction and approach was no different. Am I getting a good deal? Is the price too good Let's be honest... Buying a used car can be scary. My initial reaction and approach was no different. Am I getting a good deal? Is the price too good to be true? Will the dealer pull one over on me? Am I going to secure a decent rate? Well, AoD was able to squash those worries as they came up. I'll break down the incredible service piece by piece: -John Hernandez (sales contact) was incredible and helped me through the process from cradle to grave. -From the very start I was impressed when he gave the same attention to me as another prospective buyer looking at a vehicle 5x the price of the one I was eyeing. -The finance team (Will Smith) also offered almost $2k over every other dealer on my trade in, allowing for a larger down payment for my new vehicle. -Will was also able to secure a very decent rate and able to do so far quicker than my credit union, and with a rate comparable to my incumbent financer. -I was in for the test drive on my lunch break, and keys in hand after work. Bam, bam, bam. Done! -After purchase, I took the vehicle in for tire balancing and was told 3 of the 4 wheels were bent from the previous owner, something I didn't notice on my test drive (since the roads around the dealership were under construction.) Uh oh. -I called Mike, owner of AoD, and he got back to me same day and was genuinely concerned that a vehicle with such an issue left his lot. He immediately approved a repair. Within the hour John was in the parking lot of my office with a 2017 C300 loaner and took my 328i back to the dealership to straighten the wheels. 48-hours later (typical for this type of job) I was free to pick up my car. -I looked the job over and noticed something different... I had new valve caps.. "Ok, cool, they put new caps on," I thought to myself. Then I noticed the color of the metal was bluish, not a matte silver.. and the tires were different, too.. they were new(er).. I was stunned.. They put on brand new, upgraded BMW factory wheels and performance tires!! IFor a wholesale, used dealer, AoD went above and beyond. I am a customer for life now. Thank you!! More