Autos of Dallas

Prices are not cheapest that we found, but they promised new rear tires. Come to find d out, they were used, and not in good shape either. We had to purchase new tires soon after. new rear tires. Come to find d out, they were used, and not in good shape either. We had to purchase new tires soon after. More

Terrible experience. They are sleazy used car salesmen I had a terrible experience with Autos of Dallas. I drove in from out of town to buy a Jag F-type in cash with the plan of driving it back that same d I had a terrible experience with Autos of Dallas. I drove in from out of town to buy a Jag F-type in cash with the plan of driving it back that same day. They couldn't get brakes fixed in a timely manner so I had to walk to a hotel for them to fix the next day. The next day they still couldn't get it fixed so the had to deliver it several days later. I ended up spending additional cash on hotels and a rental back home. Autos of Dallas delivered it about 4 days. I drove it and the car started overheating 5 minutes into the drive. I tried multiple times to call these people and even texted the salesman. They basically told me I was on my own and needed to have car towed to the local dealership. Well, it was closed so I had to have it towed to my house, and then towed again to the dealership in the morning. The next morning, the local dealership was very kind and helpful and wanted to speak to Autos of Dallas, without success. I spoke to Autos of dallas about the snafus from the previous night, and their response was that I should have called Jaguar for the tow so it would be free (how was I supposed to know this???) and as far as any other work on the car, it was in warranty so the local dealership will fix it and they had no further responsibility. Look, I get it, and they're not wrong , but they had a total callous attitude to my troubles, even after their spiel when they were selling me the car that Autos of Dallas was "different" in that they took care of their customers even after purchase. That's B.S. They couldn't care less about me. And this was the second (and last) car I've bought from them! The car was fixed and detailed from the local dealership. I spoke to Autos fo Dallas to see if any resolution could be made from this horrible experience. I had purchased this car on the 1 year anniversary of the death of my son, to maybe help ease some of the grief. Well this experience just added to it. I spoke to Selwyn and Josh who told me they'd speak to their general manager to see what could be done. I had spent hundreds of dollars on hotels, car rentals, and towing on this deal. General manager told Josh Autos of Dallas would give back $100. I was so disgusted about their incredibly callous response that I told them to keep it. Ultimately what I learned is that despite all the promises Autos of Dallas makes during the sale of the car, in the end I should have realized they were nothing more than used car salesmen. They want the most money out of you that they can. Despite promises that they will take care of you after the sale, I am living proof they cannot get you off their books as fast as they can. Remember, Autos of Dallas are used car salesmen, nothing more, and there ultimately is no difference in their business objective than even the seediest used car salesman in any city. More

My car buying experience at Autos of Dallas was great back in 2015 which lead me to return expecting the same experience in 2019. This didn’t happen this time. Let me start by saying that “Mike”the deale back in 2015 which lead me to return expecting the same experience in 2019. This didn’t happen this time. Let me start by saying that “Mike”the dealership owner tries very hard to fix things that are wrong. However, this time I had the worst sales person ever! He rushed the deal and over looked some important details which caused me to have to return the car to the dealership more than once and be out of the car for nearly 2 weeks. Incompetence at its finest! “Emmanuel”gave me the run around which inconvenienced my entire life. So 2months later I still have not received my plates only to be dismissed by the dealership supervisor “Josh”because they couldn’t find my plates. Neither could they assist me in why my check engine light was on! Now I have to further inconvenience my life and sit at tax office for 2 hours to get a replacement plates. Then to the Infiniti dealership to see why my light is on only after having the truck 2 months! I’m so aggravated with the whole experience! Make sure if you buy here you take a careful look at the car before buying and choose a sales person with good reviews and not some random sales person that doesn’t have any reviews on being a good sales rep! Denise M. More

Excellent service. Got me exactly what I needed. Would highly recommend Richard ford and Autos of Dallas. I was in and out in an hour highly recommend Richard ford and Autos of Dallas. I was in and out in an hour More

I want to thank the staff at Auto of Dallas for guiding me through the process of purchasing a Maserat on 12/28. Anthony was a great salesperson. The whole staff was professional. He was knowledgeable, i me through the process of purchasing a Maserat on 12/28. Anthony was a great salesperson. The whole staff was professional. He was knowledgeable, informative, and professional. My whole intent was to celebrate my birthday by driving a Maserati, I didn’t know I would leave with one. I came on 12/27 just to test drive a Maserati and nothing else. However, I fell in love with it. I almost convinced myself into not purchasing it. I’m glad I took a leap I’d faith and purchased the car of my dreams. This is another thing I can mark off my bucket list. Again, this is me living life with no regrets. Even though I live out of state, I would recommend anyone who want a luxury car with a great price to purchase from Autos of Dallas. Also, you might have cemented a lifelong out of state customer. Thank you! More

This experience was one very smooth transaction from start to finish! I have purchase a lot of cars and trucks over the years new and used and this was the best experience I have ever had! My salesman, start to finish! I have purchase a lot of cars and trucks over the years new and used and this was the best experience I have ever had! My salesman, Justin Wang, was excellent! Many Thanks to the Autos of Dallas team. More

Best car buying experience This is my second time buying car and hands down had the best experience. I live out of Dallas and Richard was very helpful in sending the pictures, v This is my second time buying car and hands down had the best experience. I live out of Dallas and Richard was very helpful in sending the pictures, videos. If not for these, I would have considered other car options. He was very professional, reachable on calls and messages and accommodated all my requests. The best part of this experience was that I was in and out of dealership in an hour. I would highly recommend working with Richard if you are looking for a vehicle purchase. Thank you Richard for all your help! More

Great experience and very efficient. Nice people out there! Nice people and great cars! It was very easy to do business and enjoyed the buying process. Only thing I would suggest is flexibility on financing. Nice people and great cars! It was very easy to do business and enjoyed the buying process. Only thing I would suggest is flexibility on financing. More

I went into the dealership looking to test drive the car I had been eyeing for a week. I was immediately greeted by Renee who introduced me to Selwyn Smith in sales. Selwyn was extremely nice and helpful. I had been eyeing for a week. I was immediately greeted by Renee who introduced me to Selwyn Smith in sales. Selwyn was extremely nice and helpful. He helped me find the car that I was interested in and get me on a test drive. After the test drive we set down and talked about the value of my trade in. Selwyn made my time at the dealership go by quickly. What could have been a dreadful 4+ hour visit to the dealership, turned out to be a pretty awesome hour and half visit. Thank you Selwyn for all your help, and thank you Renee for keeping me company while I waited. More

BEWARE OF SCAM IN FINANCING BEWARE !!!!!! I purchased a 2019 Jaguar, during financing they told us we were going through Wells Fargo to do the financing, we were fine with that b BEWARE !!!!!! I purchased a 2019 Jaguar, during financing they told us we were going through Wells Fargo to do the financing, we were fine with that but when we looked at the numbers they had put GAP Insurance as well as $5,000 extended warranty. We asked why that was added WITHOUT our consent, the finance guy stated with Wells Fargo they require it to do the financing with these type of cars. We went ahead and went with the contract. I received a call from Wells Fargo a week later welcoming me and telling me the details, the man on the phone said, we see you purchased some additional upgrades??????????? I SAID WHAT DO YOU MEAN? I DIDN'T PURCHASE ANYTHING THAT YOU DIDN'T REQUIRE ME TO PURCHASE! He was confused so I told him what the finance guy told me and he said" MAM WE DO NOT REQUIRE YOU TO PURCHASE GAP OR AN EXTENDED WARRANTY that is only your choice! I emailed my salesman Mitch Daniels and told him I was VERY UPSET AT THE FRAUD AND THE LIES WE WERE TOLD AND WANTED SOMETHING DONE ABOUT IT AND EXPECTED A CALL FROM THE MANAGER! A WEEK LATER we had not heard anything back so I emailed again and asked Mitch if he had given the information to his Manager, he said he had and I should of received a call back already. 5 MINUTES LATER I received a call from " ONLY THE FINANCE DEPARTMENT" and told me they would just take it off. I told them that was not enough I wanted something done about this so they don't keep LYING & SCAMMING other people! He stated he would have the Manager call me back! I am still waiting and its been several weeks!!!!!! More