Autosport Acura of Denville

I needed to purchase a new car and went to the dealership with a very specific car in mind. I was greeted right away by Frankie who was friendly and ready to help. He showed me the exact car I was looking with a very specific car in mind. I was greeted right away by Frankie who was friendly and ready to help. He showed me the exact car I was looking for, let me take it for a test drive and answered all my questions. Over the years I have bought several cars and I can honestly say I usually dread the experience because it's usually a very long back and forth process with pushy sales associates who always have to "talk to their managers" and never meet your price only for me to end up leaving with a call back a week later saying they will "accept my price". Buying a car is usually a big game and a hassle that I try to avoid. This experience with completly opposite of any of the ones I have experienced in the past. Frankie didn't play the game. He was honest and forthcoming and not pushy. He offered me a very fair price for the car I traded in and when I declined the extended warranity I only had to say no to him once and that was it. He made the overall experince relaxing and enjoyable, and it was a pleaseure to work with him. I would recommend him to anyone who wants to buy a car. More

Steve Victor is terrific. bright, amiable, very good and patient at explaining details to us. No pressure to buy whatsoever and he went out of his way once we decided what we wanted (a rare Acura station wa patient at explaining details to us. No pressure to buy whatsoever and he went out of his way once we decided what we wanted (a rare Acura station wagon), to secure one in the best color choice available from a dealer in Westchester. And he put effort into lowering the price as much as possible. couldn't ask for a better experience in buying a car, and feeling informed about it, and I would definitely go back. The reason I didn't put "5" for friendliness, above, is that until we met with Steve, it felt like the other salespeople were indifferent. In fact, I thought of leaving. Thank goodness we didn't. Steve's friendliness is OUTSTANDING, on the other hand. Look for him if you can, if going there. We asked about trading in our old car, an old but low-mileage car in excellent shape. We felt the price offered was low and are trying to sell it on our own. This is why I put a "good" rating (4) on the price above. I don't believe the trade-in price was up to Steve. But as far as the price for the Acura we bought I would put a "5" RATING for STEVE is definitely a "5"!! Sorry not to be able to rate the overall dealership the same, but still an excellent place I'd recommend to anyone. More

We are very pleased with our beautiful new Acura RDX, and extremely pleased with the person who sold it to us, Steve Victor. My husband and I were in the market for a new SUV and over the span of a month or extremely pleased with the person who sold it to us, Steve Victor. My husband and I were in the market for a new SUV and over the span of a month or so we went to a number of dealerships just to look. We looked at Volvos, BMWs, Lexus, Mercedes Benz, Jeeps, etc., but nothing really grabbed us. On the way to a movie on a Saturday night, I suggested that we stop at Acura of Denville. It was just a few minutes before the dealership closed, but we were just looking and had no intention of speaking to a salesperson. I approached the showroom and Steve Victor met me at the door. The dealership was closing, but he invited me in. He motioned for my husband to come in and asked if we wanted to go out for a test drive; we said okay. Before we left, Steve gave us very competitive pricing for both the 2013 and 2014 models and said he would call me on Monday. When he called he was very polite, not at all condescending, and we came to a fair price that my husband was very pleased with. We told him we wanted the Black Acura with parchment interior. We arranged to finalize the sale and pick up the car on the last day of April, which was also the last day of a special promotion they were having. At the last minute, I changed my mind about the color. I went out to the dealership and Steve walked me around and showed me the color choices on the lot. He also searched the internet to find other color combinations that he could have transferred over from other dealerships, even though with a transfer Acura of Denville could not have made the sale before the end of the month. But Steve Victor is more concerned about pleasing his customers. In the end we picked up our new White Acura at the end of the day (from the lot) and he went over all the features of the car, including setting up the bluetooth for our cell phones. My husband and I could not be happier with our experience with Steve Victor and Acura of Denville... and we love our new Acura RDX! More

Steve was a pleasure to deal with, he is experienced and I found him to be very easy to work with. The experience was much better than I have had at any other car purchase. I found him to be very easy to work with. The experience was much better than I have had at any other car purchase. More

This is my fourth Acura from Acura of Denville ... Always a positive, low pressure experience. Steve Victor is a true pro - If you're thinking of buying or leasing any vehicle - make sure you visit this loca a positive, low pressure experience. Steve Victor is a true pro - If you're thinking of buying or leasing any vehicle - make sure you visit this location ... You will not be disappointed Tom Gibbons More

I went through 4 Acura dealerships before getting to Acura of Denville and I truly regret the time that I wasted at the other 4. I traveled from Staten Island, NY to Denville thinking that this is just Acura of Denville and I truly regret the time that I wasted at the other 4. I traveled from Staten Island, NY to Denville thinking that this is just another average dealership in a line of many. But, I was SO WRONG. At Acura of Denville I had an incredible car-buying experience and let me say this is not my first time buying or leasing a brand-new vehicle. This was by far my best overall experience. In my mind, this is exactly how the car business should be operated. I was fortunate enough to meet Peter Spiro. He was very attentive and very knowledgeable about the vehicle. I did not feel pushed or manipulated into anything. I got an amazing deal on both, my new vehicle and trade-in. It felt that Peter would go an extra mile to insure a total customer satisfaction and I wasn’t an easy customer with my trade-in and many accessories I was planning to purchase. I could say exactly the same thing about Michael Fazio, the Business Manager. He was very attentive to detail, informative and upfront. I would definitely recommend this dealership and Peter in particular as a sales person to anyone. I have purchased many cars from many dealers and I had the best experience at the Acura of Denville. Everyone gave me exceptional service, from the Salesperson to the business manager, and service department. Everyone was very friendly, helpful, and they made my buying experience very smooth. Acura of Denville won me as a customer. More

Dealership is easy to do business with, staff is friendly and patient, premisses are clean. There are is no pressure applied to purchase anything. Services department is knowledgeable; it is easy to get ap and patient, premisses are clean. There are is no pressure applied to purchase anything. Services department is knowledgeable; it is easy to get appointments for service. More

The entire staff we interfaced with were very: professional, knowledgable, helpful and friendly. Overall a great car buying experience. Thank you for making this a painless experience and for revi professional, knowledgable, helpful and friendly. Overall a great car buying experience. Thank you for making this a painless experience and for reviewing and answering all of our questions covering all details. More

Frank Florey walked us throughout our entire visit and purchase. We have never had such great customer service. He even came on his day off to deliver us the car. Mike from finance help us a great dea purchase. We have never had such great customer service. He even came on his day off to deliver us the car. Mike from finance help us a great deal to achieve our set payment goals. We worked hard to find us the best rate and payment plans. At no time did I feel pressured, in fact I felt like part of their family. I thank Acura of Denville and their staff for this great experience. I have been to many dealerships in my life and this one has been the best. I recommend Frank and his crew to all my fellow police officers, family and friends More

This dealer, and salesman, exceeds expectations; I have purchased Acuras from Steve Victor before and keep coming back because there is never a point of contention. For example, they honored the BJ's Whole purchased Acuras from Steve Victor before and keep coming back because there is never a point of contention. For example, they honored the BJ's Wholesale Club Auto Buying Program price, even though they do not participate in the program. You are treated with respect, and never talked down to, with suggestions and recommendations made in your favor. While a sales manager myself (in another industry) I have a sense of when manipulation is employed and it never happens here. An outstanding experience, which has repeated itself four times with both Steve Victor and Acura of Denville. More