Autosport Acura of Denville

It was a pleasure doing business with this dealership overall. Everyone was very helpful. Pete did a great job of continuously following up with me, locating my vehicle, acclimating me with the features overall. Everyone was very helpful. Pete did a great job of continuously following up with me, locating my vehicle, acclimating me with the features of the vehicle (even though the dealership had closed for the night) and making sure that my experience was positive. More

This dealership gave an Internet quote without hesitation. Other dealerships, such as East Brunswick Acura, state clearly online they will provide a quote but when they call you, they refuse to gi hesitation. Other dealerships, such as East Brunswick Acura, state clearly online they will provide a quote but when they call you, they refuse to give you a quote -- saying their policy is to not provide quotes over the phone or email. Not only did Denville provide a quote, they provided a breakdown of all costs -- destination, documentation, tax, title, registration, tire, and other fees. I have never seen a dealer do this before -- and put it in writing, taking the chance that I might go to another dealer to beat the quote. I was able to go in and basically knock down a few hundred dollars from the Internet quote (which was already $900 below the invoice price listed on Edmunds - but c'mon, who really knows what the invoice price is) within 30 minutes. 3 complaints -- I was told that the RDX was in stock when it really wasn't (don't say it's in stock just to get me in the door, when it's really not). And, the Parts department would not match the HandA Accessories website prices, which were more than 20% off from the dealer listed prices. Additionally, Denville offers 2 oil changes and 1 tire rotation in the first year of ownership. I was dismayed that Denville would not simply trade this service (supposedly worth $500 to them) for $400 worth of accessories. Just write me a note saying I can't go to Denville for any oil changes. A no-brainer here. More

We leased a new TL AWD from Acura of Denville. Dealing with Steve Victor and his team was a pleasure---Steve is knowledgable, friendly, low-pressure and very professional, and he gave us a terrific price. with Steve Victor and his team was a pleasure---Steve is knowledgable, friendly, low-pressure and very professional, and he gave us a terrific price. We heartily recommend Steve and Acura of Denville for a wonderful shopping and service experience!! More

I had a great experience dealing with Steve Victor. He was very knowledgeable, friendly and not pushy. I love my new car and would highly recommend Acura of Denville. Jean was very knowledgeable, friendly and not pushy. I love my new car and would highly recommend Acura of Denville. Jean More

I have been looking for a certain pre owned MDX and ran into one at Denville Acura. I was connected with Eric the used car mgr and from the moment I spoke to Eric until I took my MDX home, the experience I into one at Denville Acura. I was connected with Eric the used car mgr and from the moment I spoke to Eric until I took my MDX home, the experience I had with him was flawless!! He is a straight shooter, reliable, and I felt totally comfortable dealing with him throughout the entire transaction! Eric is definitely an asset to Denville Acura and I cannot thank him enough for giving me the customer service that he provided! I would send my entire family and friends to him from here on out! Thanks again and we love our MDX!! More

Professional and courteous service. No pressure throughout my visit. Had the car I wanted at a fair price. Looking forward to future service with this dealer. throughout my visit. Had the car I wanted at a fair price. Looking forward to future service with this dealer. More

My wife has been to Denville Acura 6 times in the past 5 months to fix 2 issues (both under warranty). During her first visit, she was told they needed to order the part. During her second visit Denville months to fix 2 issues (both under warranty). During her first visit, she was told they needed to order the part. During her second visit Denville did the repair. A few weeks later the same issue occured with the same part. She set an appointment and went back to the dealer. During the appt, they told her they needed to re-order the part. This is 4 visits for something that I believe many dealerships would have taken care of in one visit. A different part broke a few months later, so we went back hoping they would be on the ball this time. They told her they needed to order the part again. During her 6th visit, the car was fixed. We've decided this was the last straw and will not be returning to Denville. Nice people, but totally unprepared. More

Yes. Steve was very knowledgable. He was not pushy. He offered me a deal that was acceptable. Also, Michael was very accommodating in completing the paperwork in record time; so that I could make my ne offered me a deal that was acceptable. Also, Michael was very accommodating in completing the paperwork in record time; so that I could make my next meeting. More

Mark knew what I was looking, did not talk bad about the other car I was looking at, negotiation was quick, I will certainly recommend to my friends We love the MDX other car I was looking at, negotiation was quick, I will certainly recommend to my friends We love the MDX More

Had a great experience dealing with Steve Victor and the team at Acura of Denville. Very fast and easy sales process. There was an issue with the new car itself and Steve and the team stepped up to the pl team at Acura of Denville. Very fast and easy sales process. There was an issue with the new car itself and Steve and the team stepped up to the plate with very fast resolution. Highly recommend this dealership. More