Autosport Acura of Denville

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience here with other Acura shoppers on Dealer Rater. Well, I can't entirely disagree with you about some car dealerships, but I am glad to hear that you appreciate and like the way ours does business. We've had many clients like yourself who are stunned to find that our buying process and sales process is so easy. I definitely agree with you about Pete, he's a fantastic sales person and has a very long list of clients who all say the same about him. I am glad that you appreciated working with him and that your entire purchase experience was handled efficiently and professionally. Congratulations on your new vehicle and on behalf of our entire team, welcome to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Ms. Clemente, Thank you so much for writing such a fantastic review of Acura of Denville, in particular Peter Spiro in our Sales Dept., and Dana Skinner in Service. Both of them have been with us for quite some time now and we're certainly glad to have them on our team. We've always tried to go out of our way for our clients and it's always great to hear that we have been living up to our promise. We're very fortunate to have clients like yourself who have purchased multiple vehicles from us and have been a part of the Acura of Denville family for such a long time. I appreciate you taking the time to share your experiences here on Dealer Rater and thank you for being such a valued member of the Acura of Denville family! Thank you, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to write such a thoughtful review of our dealership and the Service Dept. of Acura of Denville. In particular, thank you for all of your kind words about Dana. Dana has been with us for some time now and has always been there to assist our clients and brighten their day. We are very happy that she is part of our team and is an asset to our dealership. As far as the RL goes, that is actually out of our hands is the manufacturer has not made any of them available to us. Unfortunately, our hands our tied there. We'd love to have them in stock, but since Acura is now in production with the 2013 RLX, the replacement to the RL, we have to wait until that vehicle is available. I saw it at the Auto show in NY a few weeks back and it looks to be very impressive, a quantum leap from the 2011 RL. I would like to thank you for being a valued member of the Acura of Denville family, and in case you don;t get our next e-newsletter, there is a great special in it for clients with vehicles over 100k miles that may be of interest to you. Please let myself or Dana know if you aren't on the subscription list so we can make sure you have the special available to you. Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great service experience with Acura of Denville. Our Service dept. takes great pride in their ability to make sure our clients are extremely well taken care of. Thank you for mentioning both AJ and Dana. We are thankful to have them both as part of our Service team. I am sorry to hear about your vehicles being broken into as well. I have been there myself and it is rather unsettling to say the least, Our Sales dept. will be waiting for you when you are ready to turn in your current lease. On behalf of the entire team here at Acura of Denville, I would like to thank you for being a valued member of the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

I say this all the time but I really mean it. It always makes my day to hear a client say their experience with us was "one of the best experiences I've had of buying a car." That means a great deal to us, as does the tie you have taken to share your great Acura of Denville experience with other Acura shoppers here on Dealer Rater. I also appreciate hearing how much you enjoyed working with Gregg Schneider in our Sales Dept. He is relatively new to our team and has been doing an outstanding job for us. We're very happy to have him on our team. Congratulations on the new MDX, it is a remarkable vehicle! Of course we appreciate your referrals as well. On behalf of the entire team, I would like to welcome you to the Acura of Denville family! We look forward to working with you throughout and beyond your ownership experience with us. We're always here to help! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Wow! Thank you for being part of the Acura of Denville family for such a long time! To have clients like you on their 5th vehicle from Acura of Denville means a great deal to us. I am not surprised to hear that you are one of Pete Spiro's clients as is professionalism and wit has brought back the majority of his clients for multiple vehicles. He has earned every award there is from Acura and is a true asset to our team here. I am very happy to hear how much you enjoy the 2013 Acura RDX. Acura did an outstanding job with this SUV, congratulations on being one of the first owners of this incredible vehicle. Please ask for me the next time you are in our dealership so I can introduce myself to you. it is always great to meet clients who have been with us for so long. Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience with other Acura shoppers here on Dealer Rater. Thank you for your kind words about Mary Beth. She is relatively new to our team and has been doing a fantastic job for us. I am glad to hear we were able to save you significant money and a new vehicle as well. I have to ask though, we strive for 5 star reviews all the time. Is there something we didn't do our could have done better to earn 5's across the board from you? We are always looking for opportunities to improve. If there is anything else we could have done for you, please let us know. On behalf of the entire team I want to thank you for being such a valued part of the Acura of Denville family! Congratulations on the new vehicle! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Firstly, allow me to thank you for being such a valued member of the Acura of Denville family! We are very fortunate to have clients like yourself who have been with us for such a long time. We greatly appreciate your business. Thank you for mentioning working with Pete Spiro as well. He is an incredible sales person and has a very long list of clients who come back for a new Acura every few years. I am glad to hear each experience with us has been so great. Please ask for me the next time you are in our dealership so I can thank you personally for being with our us for such a long time. I look forward to meeting you! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. We always appreciate it when our clients become great advocates for our dealership. I am very happy to hear that you enjoyed working with Erik, our Pre-Owned Vehicle Manager. He is a great asset to our team and we're fortunate to have him. I am sure that you are enjoying the TSX, all of our CPO vehicles are meticulously prepared. I always like to hear that buying a vehicle from us being described as "effortless". That means a lot to us here. On behalf of the entire Acura of Denville team, I want to welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President