Autosport Acura of Denville

Autosport Acura of Denville responded

Thank you so much for such a great review of Acura of Denville. I am glad to hear how much you enjoyed working with Vinny Trabucco in our Sales Dept. He has really grasped the Acura of Denville way of doing things and has been growing quite a list of very satisified clients. He has a great wealth of knowledge about the vehicle lineup and I am glad that you enjoyed working with him. On behalf of the entire team here at AOD, I want to congratulate you on the new MDX and welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

With kindness and courtesy is exactly how we prefer to do things at Acura of Denville. Thank you for sharing that in your great review of your Acura of Denville experience. It means a great deal to us to have our clients speak on our behalf. I am very happy to hear how much you enjoyed working with Vinny Trabucco in our Sales Dept. He has been doing a terrific job for us and has grown quite a list of very happy clients. I am also happy to hear we were able to work within your budget and provide you with the new TSX! It's a great car and it sounds like you are really enjoying it. We appreciate your recommendation of our store and on behalf of the entire team here I want to welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

And we are certainly happy that you decide to stick with Acura of Denville as well! Thank you so much for such a great review of your experience(s) with Acura of Denville and with Gregg Schneider in our Sales Dept. It always means a great to deal to us to have clients like yourself speak on our behalf. Gregg has been with us for a few months now and has done an outstanding job of learning the Acura of Denville way and has become one of our top sales people by treating his clients with the utmost of concern. I am happy to hear that you enjoyed working with him. On behalf of the entire AOD team I want to congratulate you on the purchase of the new TSX and thank you for being such valued members of the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for sharing you great Acura of Denville experience here on Dealer Rater with other Acura shoppers. It always makes our day to hear that shopping with Acura of Denville is "one of the most pleasurable experiences we've had". We certainly strive for that with every client. It's also great to hear how much you enjoyed working with Mark Vacca who is one of our "young talents" here at AOD. He has been doing a fantastic job for us and has been growing quite a list of very happy clients. On behalf of the entire team here at AOD I want to congratulate you on the purchase of your new MDX and welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience here with other Acura shoppers on Dealer Rater. Well, I can't entirely disagree with you about some car dealerships, but I am glad to hear that you appreciate and like the way ours does business. We've had many clients like yourself who are stunned to find that our buying process and sales process is so easy. I definitely agree with you about Pete, he's a fantastic sales person and has a very long list of clients who all say the same about him. I am glad that you appreciated working with him and that your entire purchase experience was handled efficiently and professionally. Congratulations on your new vehicle and on behalf of our entire team, welcome to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Ms. Clemente, Thank you so much for writing such a fantastic review of Acura of Denville, in particular Peter Spiro in our Sales Dept., and Dana Skinner in Service. Both of them have been with us for quite some time now and we're certainly glad to have them on our team. We've always tried to go out of our way for our clients and it's always great to hear that we have been living up to our promise. We're very fortunate to have clients like yourself who have purchased multiple vehicles from us and have been a part of the Acura of Denville family for such a long time. I appreciate you taking the time to share your experiences here on Dealer Rater and thank you for being such a valued member of the Acura of Denville family! Thank you, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to write such a thoughtful review of our dealership and the Service Dept. of Acura of Denville. In particular, thank you for all of your kind words about Dana. Dana has been with us for some time now and has always been there to assist our clients and brighten their day. We are very happy that she is part of our team and is an asset to our dealership. As far as the RL goes, that is actually out of our hands is the manufacturer has not made any of them available to us. Unfortunately, our hands our tied there. We'd love to have them in stock, but since Acura is now in production with the 2013 RLX, the replacement to the RL, we have to wait until that vehicle is available. I saw it at the Auto show in NY a few weeks back and it looks to be very impressive, a quantum leap from the 2011 RL. I would like to thank you for being a valued member of the Acura of Denville family, and in case you don;t get our next e-newsletter, there is a great special in it for clients with vehicles over 100k miles that may be of interest to you. Please let myself or Dana know if you aren't on the subscription list so we can make sure you have the special available to you. Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great service experience with Acura of Denville. Our Service dept. takes great pride in their ability to make sure our clients are extremely well taken care of. Thank you for mentioning both AJ and Dana. We are thankful to have them both as part of our Service team. I am sorry to hear about your vehicles being broken into as well. I have been there myself and it is rather unsettling to say the least, Our Sales dept. will be waiting for you when you are ready to turn in your current lease. On behalf of the entire team here at Acura of Denville, I would like to thank you for being a valued member of the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

I say this all the time but I really mean it. It always makes my day to hear a client say their experience with us was "one of the best experiences I've had of buying a car." That means a great deal to us, as does the tie you have taken to share your great Acura of Denville experience with other Acura shoppers here on Dealer Rater. I also appreciate hearing how much you enjoyed working with Gregg Schneider in our Sales Dept. He is relatively new to our team and has been doing an outstanding job for us. We're very happy to have him on our team. Congratulations on the new MDX, it is a remarkable vehicle! Of course we appreciate your referrals as well. On behalf of the entire team, I would like to welcome you to the Acura of Denville family! We look forward to working with you throughout and beyond your ownership experience with us. We're always here to help! Thank You, Steven Lustig Vice President