Autosport Acura of Denville

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience here on dealer Rater with other Acura shoppers. I am so glad you enjoyed working with Mary Beth in our Internet Department. Our business model strives to make every transaction as efficient as possible and it certainly sounds like we lived up to our expectations here. There is no doubt that we are "the dealer you can trust", there is just no other way we would do business. Thank you for all of your kind words and on behalf of the entire Acura of Denville team I want to congratulate you on your new vehicle and welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Cheryl and Danny, Thank you so much for sharing another great Acura of Denville experience with other Acura shoppers here on Dealer Rater. It means a great deal to us to have clients like you, who have leased multiple vehicles from our dealership, speak so kindly about us and our team. Thank you so much for your kind words regarding Steve Victor. He has been with us for a long time and is an incredible ambassador of not only the Acura brand, but he has also been an integral part of building our own brand and reputation as one of the most customer oriented dealerships around. We're really very fortunate to have him on our team. It is an understatement to say that we appreciate him. Congratulations on yet another Acura from AOD and thank you for being such valued members of the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much or taking the time to share the great Acura of Denville experience you guys had with us. It means a great deal to us when our clients speak so kindly about our dealership and our team. I am very happy to hear how much you enjoyed working with Bobby Bunio in our Sales Dept. He is relatively new to our team but has done a fantastic job learning the Acura of Denville way. I am not surprised to hear how much you enjoyed working with him as I have heard the same sentiment from pretty much all of his clients. We're fortunate to have him on our team. Please congratulate your friend for us on the new MDX, and we welcome you both to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. I am very happy to hear that you had a great experience with our dealership and with Peter Spiro in our Sales Dept. He has been with us many years and has sold an incredible number of automobiles. His clients are mostly people have purchased multiple vehicles from us, and that's all due to his great work ethic and his ability to make his clients feel at home. He understands the vehicles as well as anyone in the business and I am glad you have pointed that out here. On behalf of the entire team here at Acura of Denville, I want to thank you for choosing Acura of Denville and we thank you for being a valued member of the Acura of Denville family. Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience with other Acura shoppers here on Dealer Rater. It means a great deal to our team to have our clients speak so kindly about us. I am very happy to hear that you enjoyed working with Gregg Schneider in our Sales Dept. He does a terrific job for us and always makes sure his clients are incredibly well taken care of. On behalf of the entire team here at Acura of Denville I want to thank you for making your vehicle purchase with us and welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater. I am very happy to hear that we were able to provide you with a very good experience. Thank you for your kind words about Steve Victor. He has been with us for many years and has been a major contributor to our business philosophy of placing the client's needs above all else. He has become more than a sales person to many of his clients and they are constantly dropping by his desk to say hello to him on their Service visits. For us, that is what it's really all about. On behalf of the entire team here, I want to thank you for choosing Acura of Denville and welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for an excellent review of your great Acura of Denville experience. It means a great deal to us to have our clients advocate our dealership with the details you have provided. I am glad to hear how "smooth" everything went with your transaction and how much you enjoyed working with Gregg Schneider. Gregg does an incredible job for us and has made a great number of clients very happy with his efforts and understanding for their needs. I also want to thank you for your comments regarding our business office procedures. We certainly go out of our way to make sure our clients are always provided with every bit of information needed so in the end, there are never any surprises or hidden whammies. That's just not our style. I want to thank you for choosing Acura of Denville and congratulate you on that new TSX SE, great car! On behalf of the entire team here I want to welcome you to the Acura of Denville family! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you for taking hte time out to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. We certainly place a premium on treating our customers with unparalleled hospitality and I am glad we were able to do so with your experience in our dealership. Thank you for your kind words about Gregg Schneider in our Sales Dept. He has been with us for a few months now and has quickly become an incredible ambassador of our dealership's philosophy. Pretty soon we'll have to get him his own page here. We greatly appreciate your recommendation and on behalf of the entire team here at Acura of Denville I want to welcome you to the Acura of Denville family! Congratulations on your new vehicle! Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Thank you so much for such a great review of your Acura of Denville experience. I am very happy, and certainly not surprised to hear how much you enjoyed working with Steve Victor in our Sales Dept. He has been with us for many years and is an incredible ambassador of the Acura brand and our dealership. He does an incredible job with his clients. We're very happy to have clients like yourself who speak so kindly about our dealership on our behalf. I want to congratulate you on your vehicle purchase and thank you for being such a valued member of the Acura of Denville family! We look forward to working with you throughout and beyond your ownership experience with us. Thank You, Steven Lustig Vice President

Autosport Acura of Denville responded

Well I am glad to hear that the overall experience was good but it sounds like we could have done a better job for you with everything. I have spoken with the team about your experience, showed them your review, and let them know we didn't live up to our expectations. I have been told that the vehicle was in great shape when it left and that we had even detailed the car again to ensure of your satisfaction. I would certainly like the opportunity to hear your side of it and can be reached at the dealership at any time for you. I will also try to contact you from a phone number we have on record for you. We certainly strive for perfection with every transaction and delivery and I apologize for us not reaching that goal here. I appreciate your kind words about Gregg who really does an outstanding job for us on the Sales team. I would like to thank you for choosing Acura of Denville and I look forward to speaking with you shortly. We look forward to working with you throughout and beyond your ownership experience with us. Thank You, Steven Lustig Vice President