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Autostar Subaru of Silverthorne

Silverthorne, CO

4.3
217 Reviews

171 W 9th St

Silverthorne, CO

80498

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217 Reviews of Autostar Subaru of Silverthorne

June 11, 2025

We're happy with recent Autostar changes - overall service experience has improved. We will likely be back, after having taken a hiatus from Groove. More

by ROGER T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Harder
Jun 13, 2025 -

Autostar Subaru of Silverthorne responded

ROGER T, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 11, 2025

Was an awesome visit was well informed of everything I needed to know about this purchase and they made me feel very comfortable with every bit of the process More

by blaketeter814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ziegler
Jun 13, 2025 -

Autostar Subaru of Silverthorne responded

blaketeter814, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 09, 2025

Recently purchased a 2023 Wrangler 392. I started the process online with Rachel. She was really professional and responsive. Rachel greeted me at the dealership and made sure I was well ca More

by Ryankunisch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Gilbert, Rachel Staten, JD Cowan
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

Ryankunisch, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 09, 2025

Groove auto Subaru before would not service my Honda Ridgeline. I called just to see this time and they said yes. I guess the new Autostar Subaru allows servicing of other vehicle besides Chrysler Jeep More

by STEVEO2NORMAN202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Blokhin
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

STEVEO2NORMAN202, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

June 09, 2025

Got everything done. Very courteous, very professional. Counting words is silly. The first sentences are all that's needed. More

by STAN_KATZ
Recommend Dealer
Yes
Employees Worked With
Axel
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

STAN_KATZ, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 08, 2025

Customer Service could be better when checking in and out. Employees not motivated. Paying at the cashier is annoying. Last time the breaks needed replaced, didn’t have it done, this time the breaks are More

by RMARRON970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Moore
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

RMARRON970, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

June 08, 2025

I don’t remember who the service advisor was and his picture isn’t in the menu, however he did a terrific job getting me in and out. He checked my additional warranties that I had forgotten about and th More

by pkcunningham42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Metziere
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

pkcunningham42, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 05, 2025

Axel in the service department is the man. He had my Forester back on the road in no time. Great service, glad I broke down in Silverthorne. More

by JSTIG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Harder
Jun 10, 2025 -

Autostar Subaru of Silverthorne responded

JSTIG23, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 05, 2025

Big improvement over the service under previous ownership. I will definitely bring my car back for any future service. More

by TLDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lund, Max Pagnani, Genesis Ramirez, Axel Harder
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

TLDALE, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 02, 2025

Jonathan was very thorough and extensive with all communication. He was very easy to work with and I would recommend him to a friend! More

by didi_81332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Hall, Jonathan Ziegler
Jun 05, 2025 -

Autostar Subaru of Silverthorne responded

Didi, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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