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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

4.2
1,346 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 1,346 reviews

June 02, 2023

Poor service. Lies and deceptions. No sense of responsibility or accountability. Damage to my car while the service center refused any responsibility. I drove the More

by maxene24
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

I guess everything got resolved, but it took three days longer. I also don’t know at this point my CarPlay works or if that got broken with the computer updates. I’m having extreme difficulty connecting wi More

by MarkR
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 31, 2023

I was promised an appointment because the car I bought the hood couldn’t open and the salesman is avoiding me and fails to respond. Would never buy a car from this dealer or recommend it. Extremely dissat More

by stephanie31
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Aroche
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 28, 2023

Genuine, friendly, patient, and efficient are the words that come to mind about Aventura Chrysler! More

by mobeasley
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
May 30, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 27, 2023

Efficient and well organized operation. Friendly staff and good facilities. They took care of my car issues quickly. More

by mhpgroup2018
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
May 30, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 26, 2023

My service advisor Eddie is awesome. He is always quick to respond and takes care of all my vehicle needs. More

by jmgh99
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Santiago
May 30, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Looks like a very positive review! Unfortunately, your rating does not reflect your positive feedback. Please consider updating your current 1-star rating to match your 5-star review.

May 26, 2023

Shannon was the best she went above and beyond with service and made me feel valued More

by megan.ashly.kaye
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
May 30, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 26, 2023

Great customer service by our service dept, Arthur Kunhardt. It all worked out very well. Thank you very much! More

by flavia.mcr
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 25, 2023

My service advisor Chris is awesome . He always keeps my informed on my vehicles repairs . He’s friendly and knowledgeable. Will continue to bring my vehicles here. More

by ARECHAGAF
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
May 25, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 25, 2023

I love the customer service skills! This is home away from home…I’m always comfortable and well taken care of More

by DBOOTHE93
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oren Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosvany Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Arvelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandro Sensebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Robert are excellent
May 25, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again so soon, Dawn!

May 25, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

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