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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

4.3
2,384 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,384 reviews

December 16, 2022

Their attention was excellent. They helped me immediately and the car was ready before the time that they told me! More

by Isaac Rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Elliott Torres
Dec 16, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 11, 2022

The manager Steve was very helpful in ordering and arranging for the timely installation of the part. Service was quick and professional and friendly. More

by TOMWARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Williams
Dec 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 10, 2022

Was given pricing via text from internet salesman, but when I got to the dealership (drove 4 hours one way), they were a couple thousand dollars of add ons the salesman “failed” to mention, and the on-sit More

by rightfin
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Perrin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Barcia
Dec 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com. We hope to hear back from you soon.

December 08, 2022

This was my first visit! Shannon very helpful in solving the problem. Thank you so much! More

by dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Torres
Dec 08, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 06, 2022

Terrible service, I have damaged the shock absorbers and because of this the tires present uneven wear and danger when driving but they say that nothing happens and that it is under warranty I do not recomm More

by Richard Bohorquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Leslie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you, Richard. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 05, 2022

Let’s start saying what they offer is not what you get! Stay away they will rip you off. When I was signing the contract to buy the car , the guy offers a extended warranty that covers bumper to bumper ( More

by carioca.lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon , Christopher Yu
Dec 05, 2022 -

carioca.lucas responded

I have a problem with a light in the dashboard , had a problem with batteries, had a problem in the bumper grill….. service the car oil change, tire rotation , filter change regular maintenance all this, and guess what?? The $7200 extended warranty deal not covers !

Dec 05, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com. We hope to hear back from you soon.

Dec 05, 2022 -

carioca.lucas responded

It is a waste of time dealing with you all.

Dec 08, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Lucas Quinan. Our team spoke with you previously and explained that you have used all of your oil changes and tire rotations. The team showed you the contract that stated you had zero oil changes remaining. Also damage to the grille and bumper is not covered by your service contract that would be your insurance company.

Dec 08, 2022 -

carioca.lucas responded

First of all , that ladie is rude , I was showing her the contract and the expiration date 12/27/24 or 56k miles ! It is in the contract I can show you too! Second when we sign this extra warranty that ended me paying $100 extra on top of my monthly payment for nothing because it doesn’t work for nothing. He told me and my dad that extra warranty will cover bumper to bumper everything with is not true! I’m paying $7200 extra for this warranty. Worst deal ever!! Ps: Dealerrater don’t exclude my comment because I’m replying to them because they come with excuses that don’t fit in the reality! Thanks!

December 04, 2022

I had great experience with your service Department. No BS strictly business. Fixed my problem in no time. Special thank to Steve Williams. Very knowledgeable and very informative. Keep doing good job! More

by mtinkov
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Williams
Dec 05, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again, Mikhail!

Dec 05, 2022 -

mtinkov responded

Great service department. Very knowledgeble staff. I am very happy that I live not far away from Aventura Chrysler dealership and can use their services. Mike Tinkov

December 03, 2022

Shannon was amazing as always took great care of my car and got it out fast More

by CHARLESJAUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Dec 05, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Great to see you back again!

December 02, 2022

it was very poor service. everything was screw-up . even I choose the package for service until 120k they didn't add this i should come back to fixed it. this is first and las More

by INFO@BLUEBIRDLOGISTICSGROUP.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
i don't want to remember
Dec 02, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com. We hope to hear back from you soon.

November 30, 2022

Christian was great. I hope come soon to see another vehicle. Congratulations for him. I am very happy now. More

by marcel3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Fernandez
Nov 30, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you, Mr. Rivkind. We are happy that our team worked to better your situation. Have a great day.

Nov 30, 2022 -

marcel3 responded

obrigado

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