
Aventura Chrysler Jeep Dodge Ram
North Miami Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was my second time at this dealership and what can I saw they really out did themselves with the service on my Scat. Lauren my advisor was on top of the whole situation and was a great communicator thro saw they really out did themselves with the service on my Scat. Lauren my advisor was on top of the whole situation and was a great communicator through out. I usually take my car to a local shop for oil changes etc but from now on this will be my go to service location for my car. More
This is my Jeep service to go place and I am always well taken care of and I really trust the team to provide the right parts and the best service for my vehicle. Steve, the service manager has taken person taken care of and I really trust the team to provide the right parts and the best service for my vehicle. Steve, the service manager has taken personal care of me on several occasions ensuring the team is communicating with me and my Jeep is ready when they said it will be (I usually wait for the service to be done) Aventura Jeep is a bit of a drive for me to get to, but peace of mind my vehicle has the right parts and service is worth every penny. More
Michael was fine, Sales team all over. My car came with no cover from trunk which does not make any sense. I Was offered one by David one of the managers. He sent me a text promising it My car came with no cover from trunk which does not make any sense. I Was offered one by David one of the managers. He sent me a text promising it would be day on a Tuesday. I Said ok I will pick up after my trip. I called and texted and never heard back. I decided to drive to the dealership to pick up after 5 days. Pieces was not only not there but instead of owning it and saying he made a mistake he got all upset because he was called on it. very immature. More
The service advisor was great from start to finish! I highly recommend this service center for any vehicle needs. I highly recommend this service center for any vehicle needs. More
They have a lot to improve. From customer service to mechanic. This dealership lacks key characteristics to maintain clients. They don’t really care about client-relationship, o From customer service to mechanic. This dealership lacks key characteristics to maintain clients. They don’t really care about client-relationship, only money More
Superior customer service. I’ve been shown nothing but professionalism by Bruno and management team. I’ve been shown nothing but professionalism by Bruno and management team. More
It seems that they lied to me, I took my my 2018 ram truck to fix the V44 recall that has to do with the tailgate latch. the truck was returned to me in less than an hour, never moved from the spot were truck to fix the V44 recall that has to do with the tailgate latch. the truck was returned to me in less than an hour, never moved from the spot were I left it. they never opened the access cover to the latch. I did ask to call the technician and make sure he had done the repair. He replied that he inspected the mechanism , from outside. this is not what the official document states has to be done. it reads HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA will repair your vehicle [2] free of charge (parts and labour). To do this, your dealer will install a tailgate actuator stop block that will limit the pivot arm from over travelling and pulling on the locking/unlocking rods. The estimated repair time is about one hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. i repeat, did not last 45 min and no mechanical work was done at all. I will report this to Stellantis , I did take my time to remove the cover to look for the newly installed stop block. By doing it myself I did see that it is possible to do that in 20 minutes. (I Offer my excuses for saying it was not possible).but the block was not there, it was never installed. the recall demands the installation of the block. I tried to talk to the service manager the day of the service but i was in a rush and he was not there at the moment ( I met him early that day ) . I have tried to talk to them today. I could have the block installed myself if the dealership provides me with one. best regards 1C6RR7FT1JS157976 More
Henry Posso was instrumental in helping us find what we actually wanted, rather than settle. Very straightforward which helped us through the process!! A++++ actually wanted, rather than settle. Very straightforward which helped us through the process!! A++++ More
My experience was awesome and a mention to Todd and Andres for making my experience great Andres for making my experience great More
The gentleman that helped me with my oil change (I believe his name is Arthur) was super nice and accommodating. Will come back to him again! believe his name is Arthur) was super nice and accommodating. Will come back to him again! More