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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

Overview
Employees
Reviews
Vehicles
4.3
2,432 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,432 reviews

July 23, 2021

El peor dealer de toda la florida el vendedor Guillermo Martinez y el financista Maynor Cárdenas no sirven para nada me dieron el carro chocado y sin una llave y ya van casi 2 meses y todavía no me resuelv More

by manuelplaza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guillermo Martínez and Maynor Cardenas 0 estrellas, Mitchell Loszynski, Cesar Menendez, Sebastian Uribe, Achille Gerve, Dennis Kistmann, Rafael Servan, Kevin Chery, Jay Atkins, Jason Golden, Rae Torres
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July 23, 2021

I bought a car and the wheel lock key was not in the car and they refused to provide me a new one req by More

by R9121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory
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July 23, 2021

Everything was perfect as always an A + attention from Mr. Walter Roman Everything was perfect as always an A + attention from Mr. Walter Roman Everything was perfect as always an A + attention from More

by mia305cars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Morias, Rafael Servan, Jay Atkins, Gabiola Alberto, Abraham Caballero, Manny Torres, Lawrence Colman, Elliott Torres, Mike Dickman
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Jul 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 23, 2021

My sales man was very professional so is my finance guy . This is one of the best experiences that I never had from any dealer since I moved to Florida from New York. I will definitely refer my friends to Am More

by PATRICK9313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amand, Sebastian Uribe, Dennis Kistmann, Jay Atkins, Jason Golden
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Jul 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 23, 2021

No follow up from Robert. We have to actually go to dealer for information. Auto went in for a transmission code. Auto has mopar warranty. Paid 100 deductible. Car returned the following week for the s More

by CJJ27321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
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Jul 23, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@aventuracjdr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

July 23, 2021

Long wait, lack of attention to basic service needs.. Went for basic maintenance service,, oil change. Fluids and tire pressure not checked during visit- disappointing. More

by David K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
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Jul 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

July 23, 2021

The finance department and the sales snd general manager never return phone calls even when messages are left over s as no over. Even called ram headquarters and they didn’t answer their calls either! More

by HOLLY.BAGWELL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales-Guillermo and finance-m. Katz who is awful
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Jul 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

July 23, 2021

I was told my recall update would take 45 minutes, it was scheduled Then I was told it would take over 4 hours once I arrived I had a problem with my key fob, I was told it had to be ordered and I’d be More

by DWEITENDORF
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know
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Jul 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

Jul 29, 2021 -

DWEITENDORF responded

I have since left messages to see what the status of the key fob replacement is and no one returns my calls I receive these emails but no one actually takes steps to rectify the situation

July 23, 2021

Fast & easy! angel was a great salesman and made everything very smooth and pleasant. This is the second time i purchase a car at this dealer :) More

by VIVIANES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Argenis rodriguez
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Jul 29, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 22, 2021

took veh in for oil change ,advisor said it needed motor mounts charge 1400.00 problem was a recall problem not mounts which after complaining was fix. still out of funds for replacement mounts which More

by wjmills1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
eduard Santiago
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Jul 22, 2021 -

Aventura Chrysler Jeep Dodge Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

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