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Aventura Chrysler Jeep Dodge Ram
North Miami Beach, FL
2,954 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available.
It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own.
Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,954 reviews
March 12, 2016
Choose another dealer ! There are many great reviews related to the sales division yet related to the service that cannot be said. Aventura Chrysler needs to learn that for a There are many great reviews related to the sales division yet related to the service that cannot be said. Aventura Chrysler needs to learn that for a company to grow customer service needs to be in place thereby creating a solid customer base which in turn will bring them referrals . Customer service for those whom work with customers know this is something which is present thoughout the entire process not only when you take their money for the first time. Aventura cost me and my family our only vacation / anniversary due to their lack of customer service , common sense and lies. My experience / nightmare with the "Aventura service department" was the worst I have come across which if this site allowed negative star rating than they would deserve them all. Its your birthday and anniversary at which point you decide to take a road trip. prior to the trip the vehicle is checked and all thumbs up. Granted drove over 1k miles sensor comes on reasonable. Called Aventura Chrysler whom stated they could have the car ready by the following business day( 02/29/2016). and quoted a price of $555 (parts and labor not tax) for the replacement of an EGR valve, tire balance and rotation. Three days later after i kept calling several times daily I was finally informed the vehicle was checked I needed the piece which was discussed yet that I could not get it for the entire state of Florida did not have it. In an effort of saving the only vacation my family has had in some time I start to call several dealers in search of the piece and was able to locate the part in various dealers yet Aventura stated they could not get the piece not even if I paid for it. I became highly upset and reached out to Chrysler whom also could not believe what Aventura said or tried to tell me (BS). I drove 3hr to get the piece in hopes of having my car ready on the 4th day. My car was given to me on the 6th day without all services being performed for Daniel the "service rep" did not believe possible damage to the wheel was necessary. Granted I flipped out to the point my wife took my son outside. At which point Alex (mechanic) came over to fix the wheel. What made this worse was when the bill came ($637) and Daniel stated I was given a discount due to my issues (1 day repair took 6, buying the piece required $219, interrupted vacation / anniversary, and had to stay locked indoors more than should for did not have a car for rental was a risk not knowing possible charges) One would say thats bad it cant get any worse yet here is the kicker that night I go out with the family and those whom had been helping us out while on "vacation" and the car starts to leak fluid like crazy). Please note the car never did this in the 4 yr i have had it and it is only serviced at Chrysler service departments. I take the car to AutoNation Chrysler and they state I have a broken water pump ? Which if Aventura did their job correct the pump would not have been required ($800+) and or was damaged while there. AVENTURA HAS PLACED CHRYSLER IN A NEW LIGHT WITHIN MY EYES AND THOSE WHOM I KNOW. More
by CesarT
Employees Worked With
Daniel McSwiggen
March 11, 2016
Amazing We bought our son his first car. Caesar Menendez is an amazing sales man. He made us feel great and we didn't even have to haggle with him. I'm glad w We bought our son his first car. Caesar Menendez is an amazing sales man. He made us feel great and we didn't even have to haggle with him. I'm glad we came to this dealership More
by Annette
Employees Worked With
Caesar Menendez
January 18, 2016
Review Leased a new Jeep Latitude. Great service and attention. The process was quick. Cesar Menendez was very knowledgeable and helpful. I would recommend t Leased a new Jeep Latitude. Great service and attention. The process was quick. Cesar Menendez was very knowledgeable and helpful. I would recommend this dealer. More
by CLL
Employees Worked With
Cesar Menendez, Jay Atkins
January 10, 2016
Professional and Courteous Service I initially dealt with Lili, who is very personable and knowledgeable about the product/services. My service advisor was Mr. Torres. Mr. Torres gave d I initially dealt with Lili, who is very personable and knowledgeable about the product/services. My service advisor was Mr. Torres. Mr. Torres gave detailed and knowledgeable information, and made the "write up" process "painless". Mr. Torres is prompt and let me know of any developments, and of course, when to pick up my Jeep. Please note that Fernando (tech) is awesome and personable. So, kudos to Lilo, Mr. Torres, and Fernando! More
by DCM926
Employees Worked With
Fernando, Lili Del Cueto, Elliott Torres
December 30, 2015
Great service Cesar was really helpful , Great customer service , fast and efficient. They listen what I want and help me get what I need on the time manner I had ! Cesar was really helpful , Great customer service , fast and efficient. They listen what I want and help me get what I need on the time manner I had ! More
by Junypr
Employees Worked With
Cesar Menendez, Sebastian Uribe
December 26, 2015
ALL HAIL CESAR!!! Cesar Menendez is the reason I drove from South Miami to Aventura to lease my new vehicle - He's a straight shooter who does the haggling for you and Cesar Menendez is the reason I drove from South Miami to Aventura to lease my new vehicle - He's a straight shooter who does the haggling for you and not against you. Once the credit app is processed he'll work the best numbers for you in a matter of minutes and have you in and out of the dealership in less than an hour to pick up your new vehicle. Get with Cesar for a swift, professional, and enjoyable car buying experience. More
by dah04f13
Employees Worked With
Cesar Menendez, Jay Atkins
December 22, 2015
Cesar is the key to amazing customer service! Cesar Menendez was the reason we came back to your dealership- He was attentive and kind to us but never pushy. He is a great addition to your team! Cesar Menendez was the reason we came back to your dealership- He was attentive and kind to us but never pushy. He is a great addition to your team! Loved dealing and working with him!! Would recommend him to all my friends as he made our experience so easy and painless!! Christelle and Julien More
by Bibisobe
Employees Worked With
Cesar Menendez, Sebastian Uribe
November 16, 2015
The entire team went above and beyond to find a great deal that would meet my needs. Mitch gave me several options and was happy to discuss all of the options and features available. I had a previous experien that would meet my needs. Mitch gave me several options and was happy to discuss all of the options and features available. I had a previous experience that was less than desierable and made reluctant to stay with Jeep. after being referred by a friend I will happily stay with Jeep and faithfully return to aventura Jeep. many thanks to More
by TaliaSattler
Employees Worked With
Estela Warmuth
November 04, 2015
Excellent Service and No Wasted Time This is the best car leasing experience I have had. I called other dealerships but Aventura was fast and professional in giving me a quote. They han This is the best car leasing experience I have had. I called other dealerships but Aventura was fast and professional in giving me a quote. They handled the entire transaction by phone and text message with no hassle and even brought the car to my house. This is the first time i have not had to go to the dealership and waste two hours. I am very pleased with every aspect of the experience. More
by msg43
Employees Worked With
Cesar Menendez
October 30, 2015
Arnaldo Gomez and jay atkins was excellent Arnaldo Gomez my sales rep, was excellent and jay atkins, my business/financial manager, finished the deal and was also excellent. all questions were Arnaldo Gomez my sales rep, was excellent and jay atkins, my business/financial manager, finished the deal and was also excellent. all questions were answered and I walked away happy with my decision. More
by CarenKamlet
Employees Worked With
Jay Atkins
