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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,517 Reviews

1,517 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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September 28, 2024

Eddie Santiago is a great service advisor and the very professional. He was knowledgeable and always takes great care of my truck More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie santiago
September 28, 2024

Great service and quality. Labor a bit overpriced, at times more than the actual parts and work being done but besides that no complaints. Super busy but they are efficient More

by natashaespaillat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Santiago
September 28, 2024

Robert and the team always take such good care of my car and the customer service is epic! More

by kristindelarenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

After waiting for almost 2 months for the third time to get my bumper fixed on a car that is less than six months old three weeks ago my service advisor Shannon McDonald after I called her three times told More

by medimn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon McDonald (advisor) Steve (Manager)
September 27, 2024

Super slow service Took over 3 hours for a oil change. Waa suppoaed to include tire rotation but they failed to do it. Tried to up sale me on other unecesary inspecrions More

by lsmith931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Excellent customer service. Front desk was great. Quick turnaround. Professional service. Car return was fast and clean. More

by GARLITZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 25, 2024

My car was there for four months. Nobody in the Service Center had a clue what was happening to it. The SUV ended up being a lemon. It was the worst experience I've ever had with a ca More

by luisochoaduque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Santiago
Sep 26, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Luis. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

September 24, 2024

Steve was very helpful and responsive took care of all of our issues thank you More

by reuben.daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve williams
Sep 26, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 21, 2024

We had the pleasure working with Bruno. He is very patient non pushy and the opposite of what you would expect at a car dealership. He took the time to answer our questions, he brought the More

by alanandai
Recommend Dealer
Yes
Employees Worked With
Rhodlyn Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : todd arnold
September 21, 2024

Eddy and Shannon were awesome this week. I was there on Thursday for an oil change and again on Saturday to buy two tires. The entire team really works well together! More

by chargerjoe1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Shannon, and Steve
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