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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,541 Reviews
Call Service Center (305) 493-5000

1,541 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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August 13, 2024

Had to take the car twice. both times the parts were sent wrong and broken. they kept the car for 3 weeks. More

by Lbombicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oren Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yosvany Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandro Sensebe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leslie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Lbombicci" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 13, 2024 -

Lbombicci responded

The name is Maria Tripoli, which is my wife and the name on your records. I took the car there. But the bad review stays the same.

August 09, 2024

This dealership was very busy, but when I arrived I was helped in a timely manner More

by avalentine89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2024

The service required to correct an open review was not done. However, it was reported on CARFAX as done. Do not promise service on open recalls, or any other service, if you cannot do it. Please review More

by GVASQUEZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Nino
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"GVASQUEZ30" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 15, 2024 -

GVASQUEZ30 responded

My name is Gustavo Vasquez. Cell Phone: 516-592-9472 Your dealership can obtain all my information and the car information on your Invoice 529255 which also indicates Customer # 1016132. As indicated on my review, you were to complete on a recall on my car, but it was not completed. However, you reported to CARFAX as completed. Do not promise service on open recalls, or any other service, if you cannot do it. Please review the above mentioned bill, which you provided to validate this, and correct the wrong information reported to CARFAX.

August 08, 2024

Absolutely impossible to get in touch with. Car was done relatively quickly but the lack of communication with the client is absurd. Multiple voicemails and messages left and zero response. More

by nforero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ponder
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

"Nforero" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2024

First time taking my Grand Cherokee to them. The experience was great! They left my Jeep clean and service was just like they said. Job well done! More

by lagomacini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2024

Great service. Delivered on promises. Shannon, my advisor, is awesome. No complaints here. Would recommend. More

by wford21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McDonald
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

Amazing team quick and clean service they gave me a nice loaner car the whole process went smooth More

by kenleydorvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armand Perrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Aroche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhodlyn Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Nigmatulin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 07, 2024

Great service would definitely go back and highly recommended to other people to go there More

by Andy Desmoulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2024

Great service! Highly recommended for service needs on your jeep! Very satisfied with they help More

by sebasw318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 06, 2024

Service was very professional and on time with friendly staff and knowledgeable about products and servies provided. More

by carlos87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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