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Avis Ford Inc

Southfield, MI

4.7
131 Reviews

29200 Telegraph Road

Southfield, MI

48034

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Showing 131 reviews

April 04, 2014

From initial contact, to signing the lease, the experience with salesperson Jeremy Zumbrunnen was tremendous. This is the second vehicle we've purchased from him. Jeremy treated my family and I w More

by BrennanB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Zumbrunnen
April 03, 2014

Jeremy Zumbrunnen - JZ at Avis Ford Jeremy Zumbrunnen (JZ at Avis Ford) is the most accommodating and best informed car salesman I have ever encountered. JZ has eanered his title as Mast More

by MSFcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Zumbrunnen - JZ at Avis Ford
April 03, 2014

Great Service My experience with Avis was excellent! Ingrid is the best salesperson there in my opinion. She gets the job done! She made buying a car so easy. She i More

by kaikai33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingrid
March 19, 2014

I just leased my second vehicle from Avis Ford and my salesperson, Jeremy Z. The service is exceptional and I was treated very well. Jeremy went out of his way to show me car models, prices and options More

by Edfire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Zumbrunnen
Mar 19, 2014 -

Avis Ford Inc responded

Hi Edfire, Thank you for your feedback! We pride ourselves on providing great service to all of our customers, and Jeremy Z is certainly an asset to our team. We’ll be sure to share your kind words with him. It’s always nice to get positive reviews from our customers. JZ asked that I remind you that your first oil change is on us and if you need a car wash give him a call. Thank you, -Hannah

March 01, 2014

I have been a leasing customer for several years. I have leased Ford Explorers and Ford Escape. I have been very satisfied with the service provided by my Sales Representative, Lou Marchesi. I have just l More

by spruitt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Marchesi
Mar 19, 2014 -

Avis Ford Inc responded

Hi Sharon, thank you for your positive feedback. It’s always great to hear nice things from our customers. It’s our goal to consistently provide exceptional service, and I’m proud that Lou was able to deliver. Please let us know if there is anything else we can do. Thank you, -Hannah Hannah S. Online Customer Relations- Avis Ford, Inc. bdc@avisford.com 248-355-7500

January 17, 2014

I originally was assigned to Gary and he was over talking me and pushy. I didn't like that so I asked to be assigned to another sales person. They then gave me Beth, who was better at explaining my options, More

by Jamesturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary and Beth
Jan 17, 2014 -

Avis Ford Inc responded

Hi James, we’re sorry you had such a negative experience at our dealership. We take pride in our customer relationships, and in this case, we dropped the ball. It’s our goal to consistently provide exceptional customer service, and we’d like the opportunity to make it right. May we contact you directly? -Hannah S. Online Customer Relations bdc@avisford.com

January 16, 2014

Efficient, pleasant, well-versed in vehicle technology, etc. and not pushy, just positive about the Ford product. Made the whole experience fast and painless - which are not words I associate with many pa More

by jazz2253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Zumbrunnen
December 26, 2013

Jerry did good job to find Ford Fusion. We are happy about all the things he did for us during new vehicle Ford Fusion Purchage.. Thank you so much jerry. More

by cgopalam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra S Gopalam
January 21, 2013

First, I just had to write about my experience at Avis First, I just had to write about my experience at Avis dealership because it was such a positive one. My wife and I needed a second car and so we d More

by educateme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Bill English
September 08, 2012

Mr. Flint, was very easy to talk to and very professional. I was very grateful that he was able to handle everything in a timely manner and my whole day was not spent at the dealership attemptin More

by 13psmih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY FLINT
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