Avis Ford Inc

I have had a positie overall eperience with the dealership and the salesman. All staff were more than supportive and helpful, as this was my first car buying experience. I appreciate having assista dealership and the salesman. All staff were more than supportive and helpful, as this was my first car buying experience. I appreciate having assistance as I navigate my way through a new experience and being able to call on the staff after I have given my time and money. Also, my time and schedule was respected, as I am a full time student and work full time. Efficiency was the major compliment I took away from my experience. I would recommend the dealership and salesperson to my friends. More

My over all experience at Avis Ford was well satisfying. My sales person was great, he hooked me up with an awesome car.....I love my new car....Thanks Avis Ford again....oh and friend of the court..... My sales person was great, he hooked me up with an awesome car.....I love my new car....Thanks Avis Ford again....oh and friend of the court..... More

We were met by Tim on the lot and he was very kind and patient with me and my elderly grandmother. We had done our research beforehand and knew the couple of cars we wanted to take a look at. Tim provid patient with me and my elderly grandmother. We had done our research beforehand and knew the couple of cars we wanted to take a look at. Tim provided a preliminary tour of each and offered other models in the range and model year. He brought the keys around to both the vehicles we wanted to test drive. Not pressure to finish the test drive, just a great way to put the cars through their paces. We decided on a 2011 Ford Fusion SEL. After some preliminary discussion about our trade-in value we decided to buy the vehicle. We filled out the paperwork and were handed over to John Hartman (Finance Manager). John patiently walked my grandmother thru the options for extended warranties and what options we had, if financing was what we wanted. After that, we returned to Tim and he took care of all the rest of the documentations. We, mistakenly brought a copy of the title, but were assured that if we returned later in the day with the actual title, it would be a big deal. We drove the car off the lot and are super happy with it. Tim and John made the whole process easy and clear. Truly a win-win situation for everyone. Can't recommend them enough!! More

I have purchased 4 cars at Avis Ford over the last 6 years and have never been disappointed. Everyone that works there seems committed to making the car-buying experience as pleasant as possible. From years and have never been disappointed. Everyone that works there seems committed to making the car-buying experience as pleasant as possible. From the sales guys to the service techs - everyone is helpful and friendly. The contract terms and pricing are thoroughly explained prior to completing the deal. I have NEVER experienced at Avis that sickening feeling of having to go to the dealer to get a new car convinced that someone there will try to rip me off! What a change from other dealers I have been to. For me, this is what car-buying should be like - Avis Ford has earned my trust! I will always use Avis Ford as long as I purchase Ford vehicles. More

He was very friendly, informational and to the point. He answered all of our questions and everything. He told us what we needed to know and also talked to us like people not like we were just doing a buisn answered all of our questions and everything. He told us what we needed to know and also talked to us like people not like we were just doing a buisness deal. More

I called Dave the morning I picked up my car and had very little hope I would be walking out with a car. I was looking to possibly get a nice used car but to my surprise, was able to get a new car. My very f little hope I would be walking out with a car. I was looking to possibly get a nice used car but to my surprise, was able to get a new car. My very first new car. I was/am very excited. Not only did he get me in a new car but got me a good deal on insurance. I appreciate the hard work. More

prior to going into the dealership I was down and out seeking reliable transportation to get my kids and myself around. I knew I had a rocky road in life and was hoping for the opportunity to re-establi seeking reliable transportation to get my kids and myself around. I knew I had a rocky road in life and was hoping for the opportunity to re-establish myself. Derrel Mimms and Ted Smith allowed me that opportunity and I thank both for their patience hard work and efforts in getting me reliable safe transportation. More

very unprofessional--waited days before she returned my message only to learn she comes in at 1pm everyday!!! when i actually went into the dealership she had me wait another hour while she was talking to message only to learn she comes in at 1pm everyday!!! when i actually went into the dealership she had me wait another hour while she was talking to who i assumed was a customer when it was just a friend??? business first--right?? after taking another 1/2 to run my credit she returns telling me she can help if my income was higher and she'd charge me $300 for a "revised" paystub realllllllllly???!!!??? i left and went down the street and bought a brand new chrysler 200 with my own paystub!!! she's an unprofessional crook, be careful miss butler who you do business with, next time it may be undercovers More

After doing my research on the kind of vehicle I wanted, options and pricing, I emailed JZ (an internet salesperson) at Avis Ford in Southfield. He went through his inventory (and expected deliveries) and p options and pricing, I emailed JZ (an internet salesperson) at Avis Ford in Southfield. He went through his inventory (and expected deliveries) and provided me with a quote that very same afternoon. Happy with this info, we made a quick stop down to the dealership so he could inspect and appraise my trade-in and we got the ball rolling. JZ is personable, professional, thorough and responsive. He goes above and beyond in everything he does (ie; he produces his own You Tube tutorials on various car features, he filled-up the gas tank before we took delivery and offers free car washes.) He's refreshing, honest and made the whole car-buying experience pleasant and seamless. Being that I had damage to the trade-in, I also dealt with Victor in the Avis body shop. He, too, "got the job done" and worked with my insurance company. This allowed me to continue to drive my car until I took delivery of the new one and saved me the cost of renting a car while the damaged one was in the shop. More

Great, easy, no hassle buying experience with Jeremy "JZ" Zumbrunnen of Avis Ford. I was an out of state buyer, and he made the entire process remarkably simple. JZ was always quick to return phone ca "JZ" Zumbrunnen of Avis Ford. I was an out of state buyer, and he made the entire process remarkably simple. JZ was always quick to return phone calls or emails whenever I had any questions, etc. Also, he was straight forward, honest, with no BS !! The way all car sales people should be. More