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Avis Ford Inc

Southfield, MI

Overview
Reviews
Vehicles
3.5
143 Reviews
Call Dealership (888) 692-0676

29200 Telegraph Road

Southfield, MI

48034

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Showing 143 reviews

August 02, 2024

My long time salesman in 2022 ordered me the perfect truck but in 2024 when I waited 6 months for my newest version of my truck to be made, I was surprised by a 'tonka' truck as my replacement. The sal More

by Jmgoyette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lou Marchesi
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Aug 05, 2024 -

Avis Ford Inc responded

Hi Jennifer, We apologize for your disappointing experience with your most recent purchase. We understand how frustrating it is when expectations aren't met. While we appreciate your loyalty to the brand, we understand that changes between model years can be significant. To best assist you with this matter, we recommend speaking with Ford's Customer Relationship Center at (800) 392-3673. They can provide more specific information regarding the technical specifications of the truck you ordered and the comparison metrics with the older model. We value your feedback and we're sorry our attempts to provide specifications we're not helpful for you.

June 10, 2024

Gordie Johnson at Avis Ford is the best! !! I told him what I wanted and he delivered!!!! He got me a great vehicle and an even better deal!!!! I will always come back to Gordie & Avis becaus More

by MAngelic1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordie Johnson
Report | Print
Aug 05, 2024 -

Avis Ford Inc responded

We're thrilled to hear such amazing feedback about Gordie and your experience at Avis Ford, Margaret! It's our goal to provide exceptional service and finding out we've exceeded your expectations is incredibly rewarding. Gordie is a valued member of our team, and we're proud of his dedication to our customers. Thank you for choosing Avis Ford!

March 11, 2024

Avis is a family friendly dealership that offers exceptional customer service. Everyone is quite friendly and helpful from the showroom to the service area. More

by Val
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Goldsberry
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Apr 25, 2024 -

Avis Ford Inc responded

Hello Val, Your recommendation of Stan and the team means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 28, 2024

My Sales person was very knowledgeable and helpful at finding me a vehicle that I can afford and helping me pick out the color (green) that I like. It was like she knew me and she knew what I wanted. Gr More

by Rjones630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santoria Shepherd
Report | Print
Oct 14, 2024 -

Avis Ford Inc responded

Thank you for your positive review Robert! We're thrilled to hear that your sales person was able to find the perfect vehicle for you. It's our goal to provide personalized service and help each customer find the car that best suits their needs. We appreciate your business and hope you enjoy your new green Ford Edge!

February 27, 2024

Excellent dealership, Great salespeople, polite and caring and I won’t get another vehicle anywhere else! More

by ctalton123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordy Johnson
Report | Print
Oct 14, 2024 -

Avis Ford Inc responded

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience at our dealership. Our team strives to provide excellent customer service, and it's rewarding to know that we've met your expectations. We appreciate your business and look forward to serving you in the future!

February 22, 2024

Great service working with Lou Marchesi at Avis Ford for several years now. Thanks for your help! More

by hb2141
Recommend Dealer
Yes
Employees Worked With
Lou Marchesi
Report | Print
Oct 14, 2024 -

Avis Ford Inc responded

Thank you for your kind words about Lou Marchesi and Avis Ford! We're thrilled to hear that you've been a satisfied customer for several years. It's our pleasure to serve you, and we appreciate your continued business. We look forward to assisting you with your future automotive needs.

February 19, 2024

Wonderful atmosphere Service was outstanding with Gordon very nice person and most of all I wasn’t there long at all? More

by nateshawatkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon
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Oct 14, 2024 -

Avis Ford Inc responded

Thank you for your positive review! We're delighted to hear that you had a great experience at our dealership. Our goal is to provide efficient and friendly service, and it's wonderful to know that Gordon exceeded your expectations. We appreciate your business and hope to see you again soon!

February 17, 2024

Avis Ford does tremendous work. Their service is excellent all the way around. I just purchased my third Ford from longtime salesman Lou Marchesi. He's the best, a true professional More

by CS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Marchesi, Lori
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Oct 14, 2024 -

Avis Ford Inc responded

Thank you for your kind words about Avis Ford and Lou Marchesi! We're thrilled to hear that you've had such positive experiences with our dealership. It's our goal to provide exceptional service to every customer, and it's rewarding to know that we've met your expectations. We appreciate your continued business and loyalty.

February 16, 2024

Santoria Mack is the very BEST! She has been my go-to salesperson for over twenty Years! My family and I have purchased several cars with her dedicated assistance! She makes buying More

by Classylady500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Apr 25, 2024 -

Avis Ford Inc responded

Hello, we are lucky to have Santoria on our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 04, 2024

Lou Marchesi has been my sales representative for many years and has always provided stellar service. More

by thomas48322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Marchesi
Report | Print
Apr 25, 2024 -

Avis Ford Inc responded

HI Thomas, Thank you for sharing your feedback about your many years purchasing from Lou Marchesi! We're so glad to hear that we've continued to earn your business. Please don't hesitate to reach out if there's anything additional we can do for you.

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