
Avondale Nissan
Avondale, AZ
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I just purchased our third car from Mike Portugal at Avondale Nissan and as always it has been the best experience. We needed to down grade our suv in order to purchase one for our son and he helped Avondale Nissan and as always it has been the best experience. We needed to down grade our suv in order to purchase one for our son and he helped us find the perfect match for us and our son. There is never any pressure and you don't even feel like you are purchasing a car because the customer service is outstanding!!! He is so patient even when the paperwork has been printed out and I change my mind on colors. I have referred many friends and family to see Mike Portugal and they have all had the same outstanding experience. I will definately purchase all of our future cars from Mike at Avondale Nissan. More
I have been following the Nissan Leaf vehicle since seeing the prototype on display last year at the Tempe Block Party. When it came time to look for a dealer to get additional information and purchas seeing the prototype on display last year at the Tempe Block Party. When it came time to look for a dealer to get additional information and purchase, I searched local business referral sources such as DealeRater.com and the Better Business Bureau. With this information I was impressed with Avondale Nissan and put them on my list. I called Avondale Nissan and requested the Certified Leaf Specialist and was immediately directed to Fleet Manager, Felix Ember. I informed Felix that I was on the list to order the Nissan Leaf and that I had a few questions. Felix took the time to answer my questions and gave me his cell phone and direct office number for future contact. The all electric Leaf is a new model for Nissan and therefore questions arose on both the buy and sales side. As with anything new, patience is a virtue, and finding the correct answers in a timely manner are very important to me. Felix has taken the time and attended special training with Nissan to become the local certified expert for the all electric, Nissan Leaf. When it came time to order the Nissan Leaf Felix answered more of my questions and offered a fair price. I'm not an "Engineer" but with major purchases I take my time and try to make the most informed buying decision. I appreciate the patience and time Felix took with me. I recommend you contact Felix Ember if you are interested in the purchase of a Nissan vehicle especially the new all electric, Nissan Leaf. Now, I need the patience to await deliver. More
My husband and I are both active duty military and we were looking for some new vehicles to fit our family and our lives better. My husband wanted something more comfortable and I wanted something with m were looking for some new vehicles to fit our family and our lives better. My husband wanted something more comfortable and I wanted something with more space for our children. We went to numerous dealerships before we decided to go to Avondale Nissian and we couldn't be happier with our decision. They were great, they treated us amazing and worked very hard to get us a good deal. We ended up buying a 2010 Nissan Maxima and a 2010 Nissan Pathfinder from them. Both vehicles are exactly what we wanted. My husband had no problem getting the financing and everything that it took for the first deal on the Maxima, they made his car buying experience perfect. Felix, Pat and Kara all helped us with the first deal to make sure that we were happy with the new car. Then when we came back a week later and talked to them about trading in my car for the 2010 Pathfinder there were some hurdles to jump due to my credit. They were FANTASTIC, they helped us in every way possible. We didn't expect to get the deal we did and because of that I Thank them. Kara is great, she truly went above and beyond for us and we appreciate what she did. We have never walked out of a car dealership feeling so satisfied with the decision that we made. Avondale Nissan Thank You! More
They provide good custmer service I just like to take They provide good custmer service I just like to take time and say thank you for all the help the you provide during the purchase or my 2010 Nissan f They provide good custmer service I just like to take time and say thank you for all the help the you provide during the purchase or my 2010 Nissan frontier pro this afternoon I have great experience during the time I purchase my truck my sales rep. was great I am really pleasing on the customer service the Avondale Nissan Internet sales rep. General sales manager and finance dept. More
I just bought Nissan XTERRA 2010 SE on Friday. I just I just bought Nissan XTERRA 2010 SE on Friday. I just wanted to let you know that I was impressed by the fantastic service we received. I have bough I just bought Nissan XTERRA 2010 SE on Friday. I just wanted to let you know that I was impressed by the fantastic service we received. I have bought quite a few vehicles from Toyota/Honda etc though I did get good deals but I never saw professionalism in the service. This time when I was in market in search of Xterra,though I had a good deal with a dealer near-by... I drove nearly 30 miles from my house to your dealership just because of the rapport that Felix built while interacting him over phone. He was straight to the point and clearly understood the needs. With his amazing attitude & professionalism he was quick to gain trust.He was there to assist till the end until I drove away with my new car and it was almost 10:45pm on Friday. As I mentioned before,I was blown away by Felix's professionalism,his way of work and I will be recommending Avondale Nissan to all my friends without any doubt. Last but not the least..I would also like to mention that Pat (with whom I initially spoke to get the quote) was outstanding too..She quickly responded to my request and provided me with all the details accurately.Her responsiveness is also appreciated. More
THIS DEALERSHIP WAS AMAZING!! I DROVE PAST 5 OTHER DEALERSHIPS AND 35 MINUTES EACH WAY TO PURCHASE A NEW XTERRA FROM THEM!!! THEIR HONESTY,PROFESSIONALISM AND CUSTOMER SERVICE WAS EXCEPTIONAL!!! I WO DEALERSHIPS AND 35 MINUTES EACH WAY TO PURCHASE A NEW XTERRA FROM THEM!!! THEIR HONESTY,PROFESSIONALISM AND CUSTOMER SERVICE WAS EXCEPTIONAL!!! I WOULD HIGHLY RECOMMEND THEM TO ANY INDIVIDUAL NEEDING TO PURCHASE A NEW NISSAN!! DO NOT WASTE YOUR TIME AT OTHER DEALERSHIPS LIKE I DID, FOR ME THEY WERE THE VERY BEST AND MOST IMPORTANTLY FAIR AND HONEST.... BY READING THE OTHER POSTS I SEE OTHER PEOPLE AGREE WITH ME!!! More
My salesperson listened to my needs and wants then delivered. He did not try to force me into something I couldn't afford, he just put things in motion. This buying experience was the best I had ever delivered. He did not try to force me into something I couldn't afford, he just put things in motion. This buying experience was the best I had ever had. I would recommend the dealership and salesperson to anyone looking to buy a vehicle. More
I was treated with the utmost respect during my entire experience. The process was well orchestrated and even my 9 year old was able to endure the entire process! After the purchase I received a persona experience. The process was well orchestrated and even my 9 year old was able to endure the entire process! After the purchase I received a personalized letter from Mike Little, handwritten, stating what a pleasure it was in serving me and my son. He even called my son by name. That type of personalization really made me feel appreciated as an individual and not just another number. More
I went to Avondale Nissan to comparison shop against a local competitor, I told Anthony what the other dealership had offered and gave Avondale an opportunity to beat the offer for my business. I sat dow local competitor, I told Anthony what the other dealership had offered and gave Avondale an opportunity to beat the offer for my business. I sat down for less than 10 minutes and Anthony came back with the deal that I had wanted. I didn't have to talk to 10 different people to get what I had wanted and get mentally abused with different purchase scenerios. I had a similar experience with Avondale in the past but tried to work with a dealer that was closer to home, I will not make that mistake again. Avondale Nissan is worth the extra 10 minute drive! More
Over seven years ago, Kara Brinley answered our phone call to Avondale Nissan and took care of our automobile needs. That was even before the parking lot was paved! Since that call, we have purchased ov call to Avondale Nissan and took care of our automobile needs. That was even before the parking lot was paved! Since that call, we have purchased over 15 personal as well as business automobiles. Our many transactions have been fair, positive and professional. Finding a business that actually delivers excellent service is difficult at best. However, Avondale Nissan has achieved this status. The sales department and the service department are exceptional! No matter what our needs have been, they have successfully taken care of them promptly and accurately. To say the least, we are confident when we recommend Kara and Tony Valencia to our friends and neighbors when they are considering a purchase or need high-quality, technical service. We will continue our business with Avondale Nissan. They have an excellent product and they earn our business every time we step through their door. Jack and Stephanie Yearwood More