Awesome Ford

The names says it all I started my search on line and then drove down to the dealership on a weekend. I dewalt with Joe, Brad, and Had started with Rod via the net. Brad we I started my search on line and then drove down to the dealership on a weekend. I dewalt with Joe, Brad, and Had started with Rod via the net. Brad went hunting through all their lots, Joe worked on pricing and terms.They went digging for a vehicle that matched my need and budget (which was quite modest). I am pleased with car, the price, and the payment terms. I am very pleased with the staff. It is worth the drive ! More

service folks were very professional and freindly I didn't have a appointment and the service folks took care of me with no hesitation. they were very friendly and professional, great job. I didn't have a appointment and the service folks took care of me with no hesitation. they were very friendly and professional, great job. More

Wonderful Customer Service I had a noise in my 2014 Ford Escape but do not know the "mechanic vocabulary" that would clearly convey the information that would be meaningful to I had a noise in my 2014 Ford Escape but do not know the "mechanic vocabulary" that would clearly convey the information that would be meaningful to the service representative. However, I was listened to and asked a couple questions to help clarify my concern. I felt listened to and validated. The cause of the noise was identified, a bad wheel bearing, and replaced. Throughout the entire process, I was kpet informed of what was being done to the car and treated with repect ! I left feeling confident that the people at Awesome Ford value their customers and can be trusted to keep my car in safe, working order! More

Good Service We received outstanding service for our vehicle which was in for repair, an oil change, tire rotation, multi-point inspection, and an interior and ext We received outstanding service for our vehicle which was in for repair, an oil change, tire rotation, multi-point inspection, and an interior and exterior cleaning. Thanks! More

Excellent service We were able to look at the dealers inventory online and select a car. We were then able to call ahead and make an appointment to view this car. When We were able to look at the dealers inventory online and select a car. We were then able to call ahead and make an appointment to view this car. When we arrived, we were in and test driving the car in about 10 minutes. The whole process from start to driving away in our new car was so quick, easy and stress free. We got the car we wanted at the best price around. Thestaff were all friendly and helpful. I would recommend this dealership to anyone looking for a new vehicle. More

Phillip wade at awesome ford is awesome Had the best buying experience with sales guy Philip wade! Thanks man you made my wife's Christmas so lucky we found you!if anyone's looking go to awe Had the best buying experience with sales guy Philip wade! Thanks man you made my wife's Christmas so lucky we found you!if anyone's looking go to awesome Ford and ask for phil. More

Great Attention Excellent service and very satisfied by Gordon Abear personal assistance to us as he never pressured us to do anything, including providing a meal as Excellent service and very satisfied by Gordon Abear personal assistance to us as he never pressured us to do anything, including providing a meal as we are both diabetics and hadn't lunch yet. Gordon took care of us. More

Just AWESOME I have a three part review. 1. When I bought my car in May, I sent many emails back and forth with Ryan and Brian. I live up in Auburn, so I wasn’t I have a three part review. 1. When I bought my car in May, I sent many emails back and forth with Ryan and Brian. I live up in Auburn, so I wasn’t able to just stop by after work. We talked about the kind of car I was looking for, and I pretty much told them not to even bother showing me a car that I was going to have to settle for. They both handled this message and my many questions very well, and were very prompt in getting back to me. 2. The day I actually went to Olympia to test drive cars was a good day. I met Beau there (he has moved on now) and worked with Brian. Beau drove me around to test drive different cars, and I chose the very nice Ford Fusion that I’m driving now. Beau is the only car salesman I have ever hugged. He told me the story about his brother, and how he gave his life for our country. Long story short, lots of tears I cried this day. But good tears! Brian was really amazing with the financing. He helped me get with Avid Acceptance, who are so easy to work with, and get the car financed. Also helped me with getting insurance set up. BEST Car Buying experience I’ve had. 3. Recently, my car started acting sluggish going up Tiger Mountain (Hwy 18) and when merging into traffic on the freeways. I’ve been pretty good about changing the oil, and taking care of the other routine maintenance on the car. So, I was a concerned that it might be something major. I took it to Sound Ford in Renton (don’t go there!), and was told after 3 days that my car needed a new transmission and it would cost $6,000 + tax. After the hysteria calmed down a bit, I reached out to Ryan. Ryan immediately offered assistance. He called Sound Ford to get their take on their diagnostic. After speaking to Sound Ford, Ryan told me he didn’t think they were right on their assessment. We arranged to have my car taken down to the service department at Awesome Ford (highly recommend them!) to get a diagnostic there. Ryan contacted me two days after I dropped it off with Awesome Ford letting me know I didn’t need a new transmission (thank you Baby Jesus!). What the car needed was transmission fluid, and a good tune up. Also an alignment and some new tires. So, I got all of that done at a little over $1,500. What I’m trying to say is THANK YOU Ryan. Your compassion for helping others is truly astounding. You went above and beyond customer service after the sale. You’ve earned all of my future car buying business. And anyone else I can convince to drive the extra distance to go see you. More