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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

March 11, 2021

Courteous service and Dorothy in the service department is incredible. She always checks everything about my car and keeps my Terrain up to date. Always courteous people. And Paula is always so nice. More

by Duffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
March 10, 2021

Great service by the whole team. Dominic was very helpful through the entire experience. I will continue to utilize Aexlrod for further services Repairs were completed in a timely manner Thank yo More

by lliwwill76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
March 10, 2021

Personable friendly service.Would recommend highly.Stayed I touch about issue.Only issue with me is doing without a rental car.Didnt know if I had insurance to cover it. More

by V8i Elisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
March 10, 2021

Everything was smooth. I called you guys. I came in and my truck was waiting. I took my test drive. Tom let my know some things about the truck. A couple days later I was on my way. A very good experience More

by STEVENFREEMAN26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Squid" Reppucci, Carl Reese
March 10, 2021

Something had gotten twisted and was allowing an oil leak. The fixed the problem and put in a quart of oil. No charge for what they fixed. More

by jjamiot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
March 09, 2021

Went in to get a windshield replace and it was done and finished as promised. Give me a loaner car that was amazing. Might be my next car. More

by GLENDA.WILDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bozic
March 09, 2021

Had a great experience there. Would definitely recommend this place. Friendly sales, financial, and service personnel. All around good experience. I’ll be going back there for any future purchases as well a More

by ItsMeMike216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Reese, Tim Kubow, Michael Hadley
March 09, 2021

Everything was great. After coming in for a third time the service department finally got the issue taken care of. Tim is great and took care of me More

by Recycling2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Bryan Schuerger, Dominic Difino
March 07, 2021

I found Axelrod Buick to be very professional and concerned about meeting my personal vehicle need! Mr. Summerville was knowledgeable, patient and understanding of my specific request. It was a good More

by heraldess1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Carl Reese, James Summerville
March 07, 2021

Dorothy was awesome! I used north Olmsted Cadillac in past but will use you in future because of Dorothy. She was friendly and kept me updated with vehicle timeline and cost. More

by Briankarr1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
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