Axelrod Buick GMC

Friendly and very helpful Everyone I dealt with was very friendly and helpful. Very quick on getting the paperwork done and my purchase out the door. Would recommend Axelrod G Everyone I dealt with was very friendly and helpful. Very quick on getting the paperwork done and my purchase out the door. Would recommend Axelrod GMC to anyone looking to buy a vehicle. More

Purchased floor mats When I leased my new GMC terrain I received a $100 voucher which I used to order GM floor mats. They were ordered by my salesman. I had to remind hi When I leased my new GMC terrain I received a $100 voucher which I used to order GM floor mats. They were ordered by my salesman. I had to remind him about the mats after waiting about 3 weeks. he was willing to deliver them to my house as I live far away but I offered to come into the dealership as I work nearby. The staff is always friendly and helpful. I would like to give a very good rating but it’s not an option. I never rate anything excellent as there is always room for improvement More

The best customer service I’ve ever experienced. I heard great things about this dealership and was fortunate enough to have access to a discount through an employee. I was never treated as though I I heard great things about this dealership and was fortunate enough to have access to a discount through an employee. I was never treated as though I didn’t know what I was talking about or talked down to. I feel confident that I got a great deal on a vehicle I’ve wanted for years. I will be a life long customer thanks to the way I was treated after my deal was comple. Long story short, they are continuing to go out of their way to demonstrate their excellence even though their job was technically done. More

Got everything I was expecting I was getting alerts that I needed an oil change, but my work schedule prohibited me from scheduling an appointment. When my week of time-off arrived, I was getting alerts that I needed an oil change, but my work schedule prohibited me from scheduling an appointment. When my week of time-off arrived, I called Axelrod and asked them to schedule me anytime during that week, and I got an appointment for the next day! Check in was simple and the waiting area was comfortable. I didn't have to wait much more than an hour and then I was on my way. A very pleasant experience. More

First LOF / Factory Recall I was called about a safety recall for my 2018 Terrain. It was taken care of with my 5000 mile, FREE OIL change in about one hour. The service team gr I was called about a safety recall for my 2018 Terrain. It was taken care of with my 5000 mile, FREE OIL change in about one hour. The service team greeted me as I pulled into the garage, returned my car to me in about one hour ready, washed for my enjoyment and safe ride home. More

Awesome. Easy to work with. Submitted an inquiry by email. Had a response within hours. Visited the next day and got the car we wanted at the right price. Made the experience qui Submitted an inquiry by email. Had a response within hours. Visited the next day and got the car we wanted at the right price. Made the experience quick and painless. I will definitely go back. No hassle. More

awesome . Just the best.plus she is funny.i hope people go there .Better than any car dealership in OHIO .TRUST ME THEY ARE AWESOME........ . Just the best.plus she is funny.i hope people go there .Better than any car dealership in OHIO .TRUST ME THEY ARE AWESOME........ More

Quick and Easy Tom was friendly, informative and responsive. The whole experience was quick and easy. I am very happy with the vehicle and the price was right. Tom was friendly, informative and responsive. The whole experience was quick and easy. I am very happy with the vehicle and the price was right. More

GREAT Dorothy and her tech team were great. The always make us feel like family. The service quick and completed right the first time. Thank you !! Dorothy and her tech team were great. The always make us feel like family. The service quick and completed right the first time. Thank you !! More