Axelrod Buick GMC

Amazing dealership with amazing customer service!! This was our second time buying a vehicle from Axelrod and we couldn't be happier with the service we received. The sales staff goes above and beyond This was our second time buying a vehicle from Axelrod and we couldn't be happier with the service we received. The sales staff goes above and beyond to get you the vehicle you want at a cost you can afford. The sales staff (and service staff) are knowledgeable about the products and services they offer. We would recommend them very highly. So much so that we sent our daughter in to buy a Buick Encore and she drove off in it the same day. Love the people and give them a two thumbs up!! More

flat tire Waited on right away. Service staff pleasant and helpful, came out to tell me the problem. I did come in without an appointment, it look about an ho Waited on right away. Service staff pleasant and helpful, came out to tell me the problem. I did come in without an appointment, it look about an hour to get tire fixed. More

Excellent Response Axelrod and GMC Rpadside Assistance handled my pronlem quikly and efficiently. My vehicle was towed to the dealership in less than an hour from my fi Axelrod and GMC Rpadside Assistance handled my pronlem quikly and efficiently. My vehicle was towed to the dealership in less than an hour from my first and only call. Dorothy at Axelrod was very helpful during this episode as was rhe tow truck driver from Sirl's. I have had warranty recall work done by Axelrod and in each case the entire process was handled professionally. I have been very impressed with the quslity service and personnel. More

Wonderful Experience This is our third vehicle from Axelrod and each instance has been a wonderful experience. Great deals and attentive service by all. Jon Thomas and Br This is our third vehicle from Axelrod and each instance has been a wonderful experience. Great deals and attentive service by all. Jon Thomas and Brandon Leek were exceptional in their efforts to locate the vehicle we requested and have continued to be responsive to our questions. We'll be back ! More

ABOVE AND BEYOND CUSTOMER SERVICE!!!! Brandon Leek is the best salesman I have found in the entire Cleveland area! I had been looking for many months to find a car that would fit my needs- Brandon Leek is the best salesman I have found in the entire Cleveland area! I had been looking for many months to find a car that would fit my needs- but my biggest issue was that I needed to trade in a handicap accessible vehicle. My husband had just passed away and I needed to sell. I did not have the energy or time to do this on my own. No other dealership would help me. They told me to come back after I found a way to sell the vehicle. Brandon told me he would do whatever he could to help me. He not only helped me trade in my van- but took the time to help me find the right vehicle for my needs. His patience and kindness and attention to detail were traits I had not seen at any other dealership. He makes sure the customer is #1! Other dealerships may give you that promise- but Brandon actually proved that through his actions and commitment to my needs. I will highly recommend that anyone who is looking for a stress-free car buying experience to contact Brandon!! More

A wonderful experience I was nervous about buying a new car. The salesman, Brian Ackim made it easy. He made sure he was familiar with what I wanted. Thank you. I was nervous about buying a new car. The salesman, Brian Ackim made it easy. He made sure he was familiar with what I wanted. Thank you. More

New Buick LaCrosse I love Axelrod dealership. Tom "Squid" Repucci. I highly recommend him and the dealership!! I bought 3 cars from Axelrod and was very pleased every ti I love Axelrod dealership. Tom "Squid" Repucci. I highly recommend him and the dealership!! I bought 3 cars from Axelrod and was very pleased every time. More

NEW VEHICLE PURCHASE/LEASE We have been customers at Axelrod GMC since 1988. We have always found our salesperson Brett Leek and now his son Brandon Leek to be honest, trustwor We have been customers at Axelrod GMC since 1988. We have always found our salesperson Brett Leek and now his son Brandon Leek to be honest, trustworthy and very friendly. They make the auto shopping experience pleasurable. Nothing is left out. The entire staff at Axelrod is friendly and accommodating. We feel very welcomed and comfortable taking our vehicles to them for service, which is always performed completely in a timely fashion. More

Amazing I was in an accident & totaled my car. Car shopping was not something I wanted to be doing again so soon. But then I went into Axelrod's beautiful sh I was in an accident & totaled my car. Car shopping was not something I wanted to be doing again so soon. But then I went into Axelrod's beautiful showroom & met Carl. He was the total opposite of what I had in mind as a car salesman. He was very kind & thorough. I brought my husband so I wouldn't be a girl car shopping in her own. I am pleased to say that was totally unnecessary. Carl explained every detail to me in language that I understood. No big, unexplainable words, just straight honest talk More

Great Experience Leasing My 2016 GMC Terrain! My experience from beginning to end was great! I believe I was given a very good deal and was not pressured to consider anything other than the vehicl My experience from beginning to end was great! I believe I was given a very good deal and was not pressured to consider anything other than the vehicle I was originally interested in. The attention I received from all involved was nothing but very satisfying. Barry Axelrod immediately put me in touch with Brett Leek and I felt from the start that Brett was going to take care of my needs and concerns. Brett did the upfront work and then turned me over to Tom Reppucci. Tom was a pleasure to work with and answered all of my questions during the closing process. After signing the final paperwork with Tom, I was greeted by Steven Davis who took me through the vehicle's capabilities and got me set up with OnStar. As I drove away in my new vehicle, I felt good about the entire experience. More