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Axelrod Buick GMC

Parma, OH

4.6
3,485 Reviews
Call Dealership (216) 661-5060
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6603 Brookpark Road

Parma, OH

44129

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3,485 Reviews of Axelrod Buick GMC

July 07, 2023

Everyone is very pleasant. The work is completed within the given timeframe. I feel confident that the work and parts are of quality materials. The Service Department makes me More

by BLUESAGE369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shugarer (Spelling?!?) was exceptional.
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Helpful
July 07, 2023

Terrible service. .blew offy appointment almost that took two weeks to get. I had call them More

by Terrible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
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Jul 08, 2023 -

Axelrod Buick GMC responded

I'm sorry to hear about your experience. I'd love to dig more into it to see what happened, but can't without knowing who you are. Please send me an email with your name and vehicle so I can see what happened and try to make it up to you. Thanks, Mitchell Axelrod -maxelrod@axelrodinfo.com

Jul 10, 2023 -

Terrible responded

Mike Brown 2022 GMC 1500 date of non service 7/5/23

Helpful
July 07, 2023

Service was great. Performed all services required and promised. Waiting time was minimal for services provided. More

by SKIPOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
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Helpful
July 06, 2023

I have bought several cars from axelrod and have told family members to purchase. Also More

by LAURA.WISNIEWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Jamie Blazer, Bryan Schuerger
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Helpful
July 05, 2023

Took my car in to get remote start and seems to be working great. Price was reasonable. Thank you Axelrod More

by jmb1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Helpful
July 05, 2023

We had excellence service. We will look at this dealership to buy our next car. More

by LHANKO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
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Helpful
July 04, 2023

A very informed and respectful salesperson in Brandon . . He made the buying a pleasure , Thks ! More

by ALANSTANLEY60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Brandon Payne
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Helpful
July 02, 2023

Everyone in the Service Dept was awesome. Paula was great helping me with the appt. to Dominic and the service team fixing my car. Great experience, thanks. More

by jgrady2350
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula, Dominic Difino
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Helpful
June 30, 2023

The entire staff at the service center at Axelrod are awesome! I don’t go anywhere else. I am an Axelrod customer and have been for years. I always call after I get home to thank them for doing such a gr More

by PATRICIAZELENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Bryan Schuerger, Justin Lanham
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Helpful
June 29, 2023

The service was fast and the employees in the service department were very friendly and helpful 👍 More

by Kathy Schwarz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Helpful
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