
Axelrod Buick GMC
Parma, OH
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3,489 Reviews of Axelrod Buick GMC
I was extremely nervous about the prospect of buying a vehicle. I first went into Axelrod to get a price for selling my car to them.. That was a quick and painless experience. Then, I went to another deal vehicle. I first went into Axelrod to get a price for selling my car to them.. That was a quick and painless experience. Then, I went to another dealership and felt very pressured and uncomfortable. I decided to go back to Axelrod and I am so happy I made that decision. Bryan and the other employees I had contact with were fabulous. I felt heard and respected, and that goes a long way with me! I highly recommend them for anyone looking to find a new vehicle. More
Went in for service on what we thought might be fuel line problem. Thank goodness it wasn't fuel line related. The service staff was efficient in identifying the true problem, and quickly corrected it. Ou problem. Thank goodness it wasn't fuel line related. The service staff was efficient in identifying the true problem, and quickly corrected it. Our relationship with Axelrod has always been a good one. More
Nice experience all around for the most part, very pleased with the friendly staff and I'm hoping honesty as still waiting for a part to arrive.My check engine light is on and MUST have an E-check ver pleased with the friendly staff and I'm hoping honesty as still waiting for a part to arrive.My check engine light is on and MUST have an E-check very soon, so I will reserve my final opinion until then... More
Length of time for oil change took 1hr 45min. Too long to have to wait. My previous dealership I was in and out in 60min from check in to check out. Also would be nice to have beverage and snacks vend to have to wait. My previous dealership I was in and out in 60min from check in to check out. Also would be nice to have beverage and snacks vending machines in or close to waiting room, Thank you for asking, More
Charged 4 oil change that was covered.Next 2 were to be Charged 4 oil change that was covered. Next 2 were to be covered. Under plan Charged 4 oil change that was covered. Next 2 were to be covered. Under plan More
Every person who works there is very friendly. They had fresh coffee and a very nice Christmas tree in the waiting area. A pleasant experience while my vehicle was being serviced. fresh coffee and a very nice Christmas tree in the waiting area. A pleasant experience while my vehicle was being serviced. More