Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BM Motor Cars

Linden, NJ

Overview
Reviews
Vehicles
4.3
748 Reviews
Call Dealership (732) 451-3535
View Awards

1835 W Edgar Rd

Linden, NJ

07036

Directions

By Type

Showing 748 reviews

July 30, 2022

Loved the customer service Extania provided me with can’t wait to come see her again. I defiantly recommend her, her customer service skills are great! More

by katherin ceballos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ex’tania Olivo
Report | Print
Helpful
July 30, 2022

If you are looking for a professional and quick place to get a car than this is the right place for you. Extania exceeded my expectations! Amazing customer service overall. I will definitely be recommending More

by Genesis ceballos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ex’tania Olivo
Report | Print
Helpful
July 29, 2022

Great customer service. I walked in with a car type in mind and they offered me many cars but stick to my budget and preference. More

by annnonimus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Hawk
Report | Print
Helpful
July 14, 2022

I Worked with Anton. My credit wasn’t perfect and still I got a great deal . Thanks a lot! More

by Romanyshynm1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Kerusenko
Report | Print
Helpful
July 09, 2022

Anton at the dealership helped me to purchase a car. Was very knowledgeable and helpful. The buying process with him was just amazing. Thank you so much! More

by Victorpol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Kerusenko
Report | Print
Helpful
July 08, 2022

Anton has been an amazing person to work with, he made the buying process so easy, informational, and stress free! Next time you want to purchase a vehicle I highly recommend coming to BMMotors and asking More

by Ellen Wick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Kerusenko
Report | Print
Helpful
June 29, 2022

I was assured the car would be there but when I arrived Short King chad said “it just sold” and wanted to pull the bait and switch. Stay away from these hustlers. More

by mny2times
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kailah Penn, Chad Chambers
Report | Print
Helpful
June 28, 2022

When you lie to a customer and say that a form to sign is for an inspection and it turns out to be a warranty plan (and not even a good one) that costs $3000. I should have been more careful signing for sure More

by Astonerwhohatesliars
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vlad Berd, Ex’tania Olivo
Report | Print
Jun 28, 2022 -

BM Motor Cars responded

I see that your review changed after 2 weeks of your purchase date. I remember when you were here you were super excited with our service and our team and couldn't stop talking how good we are. We are sorry that you feel this way, but unfortunately after having 30 signatures from you it is hard to dispute any unwanted items or transactions.... Nevertheless I did offer you a reimbursement even though you were loud and causing a scene in our showroom.. I am sorry we couldn't come to agreement because you were demanding a "check for 3000 dollars... (which is much larger than our profit margins)

Jun 28, 2022 -

Astonerwhohatesliars responded

I stand by my statement. It wasn’t the fact that I discovered this late. It’s more you kept changing the story on the product and did not take the time to point out exactly that it was an optional product. You said it was mandatory. You said you wouldn’t have sold me the truck in hindsight had I not taken the product. You said finally at the end you will try to give me $500 but I have to sign a waiver releasing you of any wrongdoing. To me that was a huge red flag. You can’t sit here and tell me that it’s ethical to say something is part of a inspection but really it’s an aftermarket warranty and it’s not even a good one. It covers “Paint” and the “windshield” and that costs $3000? xxxx couldn’t have even been something that covers electronics or something? What kills me is Vlad’s dishonestly yesterday throughout my visit. Me getting loud was at the end because at the end I saw this for what it was: a way to get an extra $3000 out of a customer that they didn’t want. So take some responsibility for your actions. I take responsibility for the fact that I signed it and was a little too trustworthy of you guys. You didn’t even let me know the radio didn’t work. Nah. I’m not a child. I’ve bought a few used cars and the level of service I got AFTER THE SALE was never as bad as this. You straight up told me used cars sometimes come with problems. ISNT YOUR 101 point inspection supposed to catch those problems? And then to insinuate that I caused the radio to not work is mind blowing nah this one star review was greatly earned. I’m sorry it affects the sales rep but people need to know nice friendly service from a used car dealership never is true. They always want to get one over on you.

Jun 28, 2022 -

Astonerwhohatesliars responded

And hey buddy I was asking for a refund. Of a product I never wanted and WE BOTH KNOW I NEVER WANTED.

Helpful
June 27, 2022

Found a great deal at this place. Saved a lot of time and money. Didn’t realize that the whole process will take such a short amount of time More

by Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Kerusenko
Report | Print
Helpful
June 24, 2022

Ive been driving for an hour for a good reason. Anton gave me a great deal on a Subaru I liked. Good prices, great service More

by jessluszcz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Kerusenko
Report | Print
Helpful
1
2
3
4
...
75