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BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

4.8
291 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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60 Mystic Ave

Medford, MA

02155

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Showing 291 reviews

May 20, 2023

This was truly a painless task buying used BMW X1. Only criticism was paperwork took toooo long. Total 6 hours from buying to returning for pick up . Way toooo long. More

by jomcahill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Callandrillo
May 22, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for sharing your review. We apologize that the purchase of your new vehicle took longer than anticipated. We appreciate you as a customer and hope we can provide you with a 5-star experience next time. -Herb Chambers BMW Certified Pre-Owned Medford

May 16, 2023

outstanding service and super nice customer service only 1 thing that’s making your company a perfect 10 …. rotten old mealy mac apples in the bowl offered to customers. does your owner understand More

by joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for your feedback, Joseph. We hope to provide you with a 5-star experience next time. -Herb Chambers BMW Certified Pre-Owned Medford

May 17, 2023 -

joseph responded

that’s a lame response in my message. I forgot the word not( in front of Making )not making.

May 16, 2023

"I had the pleasure of working with Zain Saleem at Herb Chambers BMW, Medford MA, and I can honestly say that he is the best car salesperson/Client Advisor I've ever worked with. He was incredibly knowledg More

by Syed
Recommend Dealer
Yes
Employees Worked With
Zain Saleem, Zain Saleem
May 18, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Syed, we appreciate your kind words about Zain and the team at Herb Chambers BMW Certified Pre-Owned Medford! We're glad that you had an easy and stress-free experience with us, and we hope to be of service again in the future! Thank you!

May 04, 2023

Good service, delivered timely and as promised. Easy to schedule, everything went as is always should be. More

by p.ilyinskii
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
May 05, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We are happy to hear that you had a great experience! At Herb Chambers BMW Certified Pre-Owned Medford, we strive to provide timely, hassle-free service for all our customers. Thank you for choosing us and we hope to see you again in the future!

May 03, 2023

Amiel provided great service and kept me informed at all times. Overall it was a great experience. More

by brathwaitemj
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're happy to hear Amiel provided you with an excellent experience! Thanks for your business and please don't hesitate to reach out if our Herb Chambers BMW Certified Pre-Owned Medford team can be of service again in the future!

May 03, 2023

Thank you to Michael and Nick. It was a pleasure working with you. Thank you! More

by Jamesdumas1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mychael Deafonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the fantastic feedback, James! We're so glad you enjoyed working with Nick & Michael and we hope to see you again next time here at Herb Chambers BMW Certified Pre-Owned Medford!

April 27, 2023

Good service and particularly grateful for the opportunity to personally inspect the car with the mechanic Seth and speak to his foreman Bill. Pleasant interaction with the staff enabling customer More

by Marc van Rooijen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Bill
May 01, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Marc, we're pleased you valued the service provided by Seth and Bill during your recent visit with us at Herb Chambers BMW Certified Pre-Owned Medford! Thank you for entrusting our team in maintaining your vehicle. We hope to see you soon!

April 22, 2023

Easy transaction, great service, fair pricing & high quality vehicles. Billy and Nick were perfectly accommodating during my car purchase. They showed me several cars of my preference and after my first More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Callandrillo, John Voong
Apr 25, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Jonathan, thank you so much for taking the time to share this wonderful feedback with us! We appreciate you giving Billy & Nick the opportunity to earn your business and hope you & your family are enjoying the new vehicle. Please don't hesitate to reach out if our Herb Chambers BMW Certified Pre-Owned Medford team can be of service again in the future!

April 21, 2023

Thank you so much Jose and Amiel for excellent service, top notch communication, and quickly assisting with getting my car repaired. I would definitely return here for future service and I would absolutely More

by Mifjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon, Yean Lugo Lara
Apr 24, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to hear that Jose and Amiel provided you with top-notch communication and excellent service during your visit to Herb Chambers BMW Certified Pre-Owned Medford. Thank you for choosing us for your car repair needs and for recommending us to others. We look forward to seeing you again soon!

April 11, 2023

I had a great experience with Herb Chambers BMW of Medford Service Deparment. They did an oil change and a thorough inspection. Jose did a great job on intake and communicating throughout the proces More

by mpm123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis, Jose Grullon
Apr 13, 2023 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We are so glad Jose provided excellent communication throughout the oil change and inspection process. We appreciate your business and hope to see you again in the future. Thank you! - Herb Chambers BMW Certified Pre-Owned Medford

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