Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

Medford, MA

4.5
85 Reviews
Call Service Center (617) 765-1385

85 Reviews of BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

Sort by
April 26, 2024

Amiel was very knowledgeable and helpful with servicing my vehicle. GREAT EXPERIENCE. Would 100% recommend servicing your vehicle here. More

by Phanjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Phanjv, we're delighted to know that Amiel provided you with a great experience at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for recommending us!

Helpful
April 13, 2024

Responsive courteous clear communication professional everyone I interacted with was extremely professional and courteous. I highly recommend the service team. More

by jpmancuso1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leeann
Report | Print
Apr 15, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're delighted to know that our team provided you with a professional and courteous service experience. Thank you for choosing and recommending us! We'll see you next time. Safe travels! - The Herb Chambers BMW Certified Pre-Owned Medford Team

Helpful
April 05, 2024

Exceptional customer service everytime . I would recommend them to anyone who wants exceptional service with a smile More

by alysiafernald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Alysia, we're so glad to know you've consistently received exceptional service at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for recommending us!

Helpful
March 30, 2024

Communicative and professional. Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled tim More

by mwgrygiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thanks for the feedback! We're glad our team at Herb Chambers BMW Certified Pre-Owned Medford could provide you with excellent service and accommodate your transportation needs.

Helpful
March 15, 2024

best service i can ask for! thanks to amiel my experience every trip is always amazing!! More

by wibsh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for your review! We're honored that Amiel earned your 5-stars! -Herb Chambers BMW Certified Pre-Owned Medford

Helpful
February 22, 2024

This is a wonderful dealership. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. More

by shaikhr0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're delighted to know you had a pleasant experience with us at Herb Chambers BMW Certified Pre-Owned Medford. We take great pride in serving our customers, and we appreciate your kind words!

Helpful
February 21, 2024

The waiting area is clean and well-lit, staff are courteous and keep you well informed throughout the service process. More

by Joe Avg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Joe, we're glad to know you had a positive experience at our Herb Chambers BMW Certified Pre-Owned Medford location. We always aim for top-notch service and communication!

Helpful
February 05, 2024

Very quick service. Interaction with front desk representative was good and professional . I would come back for another service. More

by Teddy Gachie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Teddy, we're glad to know you had a positive service experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. We look forward to welcoming you back for your next service! Safe travels!

Helpful
February 01, 2024

Great Service. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. More

by citonelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Grullon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know our team at Herb Chambers BMW Certified Pre-Owned Medford was able to diagnose and explain your issue effectively. Thanks for the positive feedback!

Helpful
January 31, 2024

My experience at BMW Certified Pre-Owned Medford with Laurevens L was nothing short of phenomenal. He made sure I was taken care of and that all my concerns were met. I will definitely be coming back to More

by JOSEPH.MENGESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Joseph, we're so glad to know that Laurevens provided you with such a phenomenal experience at Herb Chambers BMW Certified Pre-Owned Medford. We appreciate your feedback and look forward to seeing you again in the future!

Helpful
1
2
...
9