BMW Cleveland
Solon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 334 reviews
Maintenance service. Went in for filters and fluid changes. Also multi point inspection. Honored a 36k inspection that should have been done last time I was in and had not Went in for filters and fluid changes. Also multi point inspection. Honored a 36k inspection that should have been done last time I was in and had not been done at no charge. A bit expensive. The lounge is comfortable and good for working while service performed. Danielle is very helpful. More
Third purchase -always above and beyond This was my third purchase with Jeff Allen. My lease was ending and Jeff managed to get me in to my new vehicle at a price I never thought possible. ( This was my third purchase with Jeff Allen. My lease was ending and Jeff managed to get me in to my new vehicle at a price I never thought possible. ( And a much more well equipped vehicle at that). Transactions are super smooth at his dealership and It really does not feel like a traditional car buying experience at all. Mike was also very thorough and easy to deal with on the finance end. I feel like Jeff knows his clients very well and puts a great deal of time into helping them not only find a car but find THE car that is best for them. I only use this service department also, quality of work is excellent and being able to get an appointment and loaner when needed is a must with my schedule and they always accomodate. Danielle,Max and Matt are all excllent to deal with in the service dept. I had an issue that needed addressed quickly last week and Jeanera was able to get me into service the next day and a courtesy vehicle. Danielle was extremely helpful and thorough as usual and had my vehicle ready much sooner than expected. Jeanera,Shannon and everyone in the service department are exceptional. Thank you all again! More
Lease 2018 330xi This is my 2nd BMW purchase from Cleveland BMW and I am very pleased. Daniel, salesman, was very helpful in helping me make my decision This is my 2nd BMW purchase from Cleveland BMW and I am very pleased. Daniel, salesman, was very helpful in helping me make my decision More
Excellent service Had a catastrophic engine oil leak...Danielle was excellent working with the extended warranty company and the dealership where the car was purchased. Had a catastrophic engine oil leak...Danielle was excellent working with the extended warranty company and the dealership where the car was purchased...great experience and awesome loaner Thanks More
Exceeded my expectations Everything was easy and executed flawlessly. From making the appointment, checking in, getting a loaner vehicle, being contacted when work was finish Everything was easy and executed flawlessly. From making the appointment, checking in, getting a loaner vehicle, being contacted when work was finished and getting my car back More
mediocre communication. pushing the upsell Difficult to actually speak to a service advisor before a service visit. Quick to move to upselling the service. Deft at making me feel how lucky I Difficult to actually speak to a service advisor before a service visit. Quick to move to upselling the service. Deft at making me feel how lucky I am to get service from the dealership. Actively seeking alternatives.. More
Perfect. Davis Automotive Group was extraordinary From the moment I walked into BMW of Cleveland, part of the Davis Automotive Group, I was welcomed and taken care of. Wonderful experience overall. From the moment I walked into BMW of Cleveland, part of the Davis Automotive Group, I was welcomed and taken care of. Wonderful experience overall. Jay Hoegler, Sales Manager has an outstanding team and his leadership was evident throughout the process. Jay is a true professional. I cannot day enough fine things about Jon Lingelbach as well. Extremely knowledgeable, professional and courteous. A real asset to this dealership. I was treated exceptionally well by Tom Hawkins in finance as well. Very personable and professional. Made this part of the process stress free. Lastly, Husain Syed explained the features of my new vehicle in a polite, professional and easy to understand manner. The entire team at BMW is to be commended. In the future, I plan to look no further than BMW of Cleveland for all of my Automotive needs. Thank you all. More
Service We brought our car in for its normal service.. As alway our service advisor Doug Marsh was outstanding. We have been customer for many years and have We brought our car in for its normal service.. As alway our service advisor Doug Marsh was outstanding. We have been customer for many years and have always had excellent customer service from all the staff... More
Very professional service convenient location, professional and nice people, clean and convenient waiting area. Will be back in 10,000 miles. Will recommend this dealership convenient location, professional and nice people, clean and convenient waiting area. Will be back in 10,000 miles. Will recommend this dealership to my friends More
Great Experience The deal was excellent. The people were kind, responsive and professional. The entire experience was simple and enjoyable. We would wholeheartedly rec The deal was excellent. The people were kind, responsive and professional. The entire experience was simple and enjoyable. We would wholeheartedly recommend BMW Solon to everyone. More

