Back

BMW Cleveland

Solon, OH

4.0
334 Reviews
We offer a wide selection of new BMW vehicles, including the BMW 4 Series, 3 Series, X5, X3, and X1. As a luxury car dealership, our inventory features luxury and performance-tuned machines, suitable for any driver, whether you're seeking comfort, adventure, beauty, speed or efficiency. In addition to our new vehicles, we also offer a range of BMW accessories and parts, backed by expert technicians who are dedicated to providing top-notch service. You can even find your perfect match with our convenient online search tool. Whether you're looking for a sleek sedan or a rugged SUV, we have the perfect BMW vehicle for you. For more details, call us at (440) 914-8111 or visit us at 6135 Kruse Drive, Solon, OH 44139.
Contact Dealership

6135 Kruse Dr

Solon, OH

44139

Directions

By Type

Showing 334 reviews

June 20, 2018

Exceptional I’ve giving you the rating of exceptional because you guys have done excellent work each and every time I have visited the dealership I appreciate ev More

by Anton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Frankel, Shannon Johnson, Jeanera Lowry, Danielle Hope, Bobby Ozersky, Ryan Fuller
Jun 21, 2018 -

BMW Cleveland responded

Hello Anton, Thanks for taking the time to leave us a review, we greatly appreciate your kind words and feedback. We are happy to hear you are treated with excellent service each and every time you visit us here at BMW Cleveland and we look forward to your next visit!

June 15, 2018

Service is excellent I could not be happier with the attention and service I get from Matthew Newman (Service Advisor). Extremely professional and attentive to every need More

by Ivoc28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Newman, Howard Moore, Matthew Newman
Jun 18, 2018 -

BMW Cleveland responded

Hello, thanks for leaving us a review, We greatly appreciate your feedback and are happy to hear about your wonderful experience with Matthew and the rest of our service department.

June 07, 2018

Seamless Experience Great job by sales, finance, and lease return teams. Professional, straight to the point, no BS. Found the exact solution that my son and I needed More

by gregpmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lingelbach, Roberta de Pina
Jun 11, 2018 -

BMW Cleveland responded

Hi Greg, thanks for taking the time to write us a review. We're glad Roberta and Jon made your buying process seamless for both you and your son, enjoy your new vehicle!

June 01, 2018

Service Great interaction with Doug. Our car exhaust issue was diagnosed and serviced quickly. The check out staff and loaner vehicle was also a positive expe More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marsh
Jun 07, 2018 -

BMW Cleveland responded

Hi Chris, thanks for taking the time to leave us a review, we appreciate your feedback. We are happy to hear that Doug and the rest of our service department made your servicing appointment a great experience. As always, if you need anything don't hesitate to give us a call!

May 17, 2018

Good service BMW Cleveland has great service. They know how to treat customers . The price is great and my car has been great. No pressure and always honest with More

by Hovam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Frankel
May 21, 2018 -

BMW Cleveland responded

Hello Hovam123, thanks for taking the time to leave us a review. We're glad that you had a fantastic service experience with Max and the rest of our service department!

May 11, 2018

Excellence Service All around great experience as usual I only trust them with my car and overall I get quality work done ? good job 👍 you guys are awesome 😎 More

by Mmtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Frankel, Danielle Hope
May 11, 2018 -

BMW Cleveland responded

Hello Mmtaylor - Thanks for taking the time to leave us a review. We're glad we have proven ourselves to you and earned your business and are happy to hear that Max and Danielle took excellent care of you!

May 06, 2018

Tire service Outstanding service. I called early Saturday morning without an appointment to replace damaged tire, everything was complete in less than 90 minutes. More

by BMW Geauga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Frankel
May 07, 2018 -

BMW Cleveland responded

Hello BMW Geauga, thanks for leaving us a review! We greatly appreciate your business and are happy to know your service appointment went well and your wait time was minimal. Thanks again!

May 03, 2018

Great w dealer! Friendly knowledgeable and honest. I highly recommend this group!!!! Looking forward to leasing another vehicle soon. The process is smooth and the e More

by Bimmer gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen, Danielle Hope, Doug Marsh
May 03, 2018 -

BMW Cleveland responded

Hi Bimmer Gal, thanks for leaving a review! We're glad to you had an excellent experience and would recommend us to a friend. We appreciate your business and look forward to seeing you again!

May 02, 2018

Focus on customer service The customer service I received was excellent. From booking my appt online to a kind greeting and warm interactions through out my service appt, I fe More

by Anneeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marsh
May 03, 2018 -

BMW Cleveland responded

Hello Anneee, thanks for leaving us a review! We're extremely happy that you had a wonderful service experience, and we look forward to your next visit.

March 16, 2018

Bettina H. Devin made my "buying a car" experience very pleasant. Devin answered all my questions. I actually had fun because of Devin and the staff that was wor More

by Bettina H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Mills, Veronica Somrak, Tabatha Oliver, Danielle Hope
Mar 16, 2018 -

BMW Cleveland responded

Hi Bettina- We appreciate you taking the time to share your experience with us. We are ecstatic you had a pleasant car-buying experience with Devin, Tabatha, Danielle, and Veronica. We hope you love your new ride! please do not hesitate to reach out to us if you need anything.

...
13
...